Jasmin Sutton

Having worked across the tourism and hospitality industries across the last 8 years, managing a variety of events alongside other roles and responsibilities, I am looking for work that encourages my skillset and offers opportunities for progression. I have a clear, logical mind and am eager to learn new skills to progress further into my career. I am self-motivated, love working within a team and am excited to stay in the travel industry to expand my knowledge.

Temporary Nanny (2026-10 – Present)

• Sole charge of girl, age 7, and boy, age 5, for after school care.
• Managing an organised daily schedule, working between two schools, homework for both children and extracurriculars to maximise daily efficiency.
• Understanding and reaching expectations, supporting with behaviour and enrichment.
• Creating a nurturing relationship/rapport with the employers and charges.

Event consultant and Reservations and customer service at Naturetrek (2023-01 – 2026-04)

• Provide a high standard of customer service throughout written and verbal (face to face and remote) communication.
• Organise details, clients, tour managers and external agencies for monthly and annual company events.
• Complete on behalf of, or sending booking forms to clients
• Maintaining high quality attention to detail ensuring smooth client experiences.
• Ability to quickly understand new databases and navigating booking systems in an accurate fashion

Waitress at Deer’s Hut Pub (2021-04 – 2026-04)

April 2021- January 2023 and January 2026 - April 2026

• Providing customer service in both the bar and restaurant.
• Working events including wakes, birthdays, and parties.
• Demonstrating an understanding of customer service and work ethic, whilst being on top of my training.

Waitress at Malabon Tandoori Restaurant (2018-09 – 2022)

• Serving drinks and clearing dishes for guests, involving excellent and efficient communication both with the kitchen staff, bar staff and guests.
• Encouraged my timekeeping and time-management skills whilst working part-time throughout my last year of college.

Nanny (2019 – 2019)

• Summer nanny (8 weeks) sole charge of boy, aged 10 and girl, aged 5.
• Jobs included, but not limited to feeding children three meals a day, encouraging children with schoolwork, entertaining and supervising children between 9am and 5pm daily, administering first aid when required.
• Providing me with vital skills for my future, encouraging my communication skills with both children and their parents, working to a schedule and supervising children.

Work Experience at Yvonne Arnoud Theatre, Guildford (2015 – 2015)

• Shadowing stage managers, technicians and running children’s workshops within the theatre
• Opportunity to further develop my confidence in events and demonstrated to me the importance of working in an environment you enjoy.

Bachelor of Science in Event Management – Canterbury Christ Church University (2019-09 – 2022-06)

Level 3 extended diploma in Travel and Tourism BTEC in Travel and Tourism – South Downs College (2017-09 – 2019-07)

11 GCSE’s in English Literature and Language, Science and Mathematics – Mascalls Academy (2012-09 – 2017-07)