Jasmine Ozturk

I have a good understanding of excel and word with a good rate of words per minute, I would consider myself to be a good listener and somebody who can interact with a wide variety of people, I'm a very independent person but I also enjoy working in a group or team, I enjoy helping and advising others and have found this very rewarding in previous positions. I also have interests in fashion labels and styling and am always keen to learn new things.

Hire Controller at Universal Lifting Hire (2025-08 – Present)

• Taking/processing orders
• Dealing with queries via Email & Phone calls
• Customer face to face orders
• Creating invoices

Duty Manager / Reception at Holiday Inn Stansted (2023-08 – 2025-08)

• Checking Guests in and out, Provide them with information and take payments
• Cash Handling and banking responsibilities
• Dealing with guest queries and complaints, following company guidelines and advising to this effect
• Back end cover, Answering and sending Emails, dealing with Invoices and payments

Data entry administrator at MetroPlumb (2023-03 – 2023-07)

• Organised and arranged appointments between engineers and clients
• Updating engineer reports via excel
• Deal with engineers requests and quires
• Updated inhouse system
• Communication and organisation formed a large part of the role

Sales Assistant at H&M (2022-01 – 2023-03)

• Cashier experience
• Customer services
• Cash handling
• making shopfloor presentable

Pathology receptionist/administration at NHS Professionals (2021-05 – 2021-12)

• Booking and checking in patients and providing appointments
• Advising the general public with directions and enquiries.
• Working the Main reception desk

Patient Services Coordinator at Lloyds Pharmacy Clinical Homecare (2020-07 – 2021-04)

• Booking in delivery and organising dates
• Customer services
• Dealing with internal and external calls
• Communication and organisation formed a large part of the role

Sales Assistant at Tessuti Harlow (2019-03 – 2020-07)

• Cashier Experience
• Customer services experience
• Maintain the shop floor presentation
• Cash handling
• Completing delivery and paperwork

Sales assistant at Home Bargains Harlow (2018-08 – 2019-02)

• Cashier Experience
• Stock replenishment,and maintenance
• Customer services
• Cash handling
• Making the shop floor presentable

Child care level 2, English and Math GCSE – Harlow College (2018-09 – 2019-02)

GCSE – Mark Hall Academy secondary school, Harlow (2013-01 – 2018-12)

– Fawbert and Barnards Primary Harlow (2006-01 – 2013-12)