Jess Humphrey

Experienced in creating organised, inclusive environments in diverse settings

Basildon, Basildon District, EssexMember since August 20, 2024

Effective communicatorTeam playerPatience and resilienceResourcefulnessDocument and record keepingOrganisational efficiencyDiscretion and confidentiality

About

I am experienced in creating an organised, inclusive environment in diverse settings. I'm skilled in building strong relationships and working in a team environment, I am able to use my initiative and I am reliable and professional. I have demonstrated the ability to manage time effectively and adapt to fast-paced environments.

I am ready to contribute to customer satisfaction and operational efficiency in any role. Im a compassionate individual dedicated to making positive impact in any situation.

Experience

Residential Children's Support Worker - Fair Tree Group - Basildon, Essex

(2025-09)

Delivered exceptional care for children, ensuring their physical and emotional wellbeing at all times.
Improved self-confidence in children by consistently providing positive reinforcement and encouragement.
Built positive relationships with children and young people.
Actively listened and understood individual needs.
Communicated effectively with families, social workers, teachers, and healthcare professionals and other professionals.
Wrote clear reports and maintaining accurate records.
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Followed safeguarding policies and procedures.

Live-out Nanny - Self employed - Laindon Hills, Essex

(2024-11 - 2025-07)

Adhered to safety guidelines preventing accidents or injuries.
Fostered creative and educational play by incorporating age-appropriate activities.
Performed light housekeeping duties related to child's needs.
Provided safe and nurturing environment for children in my care.

Nursery Nurse - First Class Day Nursery - Essex

(2021-03 - 2024-11)

I completed my level 2 at a nursery and my duties here include -Cleaning up (washing up, tidying, maintaining equipment) -Preparing snacks and dinners following hygiene policies -Dealing with challenging behavior -Paperwork - handling accidents

Supported children to identify and manage their feelings and behaviours.
Provided kind, encouraging environments for children to learn and explore, aiding educational and social development.
Facilitated Early Years Foundation Stage (EYFS) learning and play.
Planned and led engaging activities for small groups of young children.
Maintained consistently safe environments through diligent risk management in line with nursery guidelines.
Wrote up regular activity and observations reports, monitoring children's progress and development.
Encouraged children to share and communicate with peers to boost social development.
Regularly utilised multi-tasking expertise to ensure multiple children's needs were effectively met.
Demonstrated awareness of children's cultural background, disabilities and medical histories.
Closely monitored child wellbeing, regularly updating parents to assure continued safety and security.
Promoted internal policies, external legislation and regulatory guidelines.
Cared for emotional and social support needs to provide holistic care.
Established and maintained positive relationships with parents, carers and nursery staff.
Prepared nutritional snacks to cater to individual dietary needs.

Front of House Team Member - Stone gate Pubs - Basildon, Essex

(2022-09 - 2023-01)

Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
Elevated guest experiences by delivering tailored, personalised customer service.
Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
Prepared lobby areas for guest use, maintaining clean, comfortable reception environments.
Collaborated across team to achieve productivity and efficiency.
Managed customer-related issues following company policies and procedures.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.