Jim Heroys

I am a highly organised entrepreneurial Sales and Operations Director, previous Business Owner and Commercial Leader. Calm under pressure with logical and analytical approach to decision making and problem solving. Excels in delivering on KPIs within tight timescales.

Proven ability in business management, customer service, budgeting and project management in a variety of challenging operational environments. Thrives and enjoys challenging conditions with excellent sales, negotiation, communication, leadership and interpersonal skills.

Commercial Leadership

I am a confident and outgoing individual with 30 years’ experience of staff management, motivation and welfare, including team building and morale, recruiting, training and career management. Thinks ahead, addresses problems in advance and thought about possible solutions.

Sales/Negotiation

Proven ability to negotiate and pitch to B2B/B2C clients from diverse social backgrounds and nationalities and able to win their trust and close the sale.

Smart and discreet with privileged information.

Operation Management

Responsible for all aspects of running a business including managing the CRM database, producing detailed financial reports and measuring KPI’s, planning, budgeting, expenditure, file management, HR, logistics and legal compliance.

Communication

Clear and confident in the presentation of detailed reports to both internal and external stakeholders. Has the ability to set at ease and influence and lead individuals.

Capable of effectively responding to and interacting with all levels of organisational staff.

Degree in leadership management and organisation