
Joanne Earnshaw
Customer advisor at B&Q
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About
I am a Level 2 Qualified Nursery Assistant with past experience of providing Quality Education in Early Years Foundation Stage. I work well both independently and in a group environment with Staff and Children. I am confident in handling difficult child behavioural and developmental issues with sensitivity and compassion.
I have various transferable skills, having previously worked in an office environment I have good computer skills and am confident dealing with customers both face to face and on the telephone.
Experience
EYFS Practitioner at Kids Planet Day Nursery (2018-04 – Present)
I have taken on this role within Kids Planet Day Nursery as supply staff. I am working with children aged from 6 months to 4 years in each age appropriate room. My role is to support the room leader as well as other staff members to ensure the safety and wellbeing of each child is being achieved.
- Setting up various activities
- Helping children along their learning journey
- Serving meals and drinks at breakfast, lunch and tea to ensure they are all well cared for
- Responsible for nappy changing and toilet training
- Encouraging the children to follow a routine on a daily basis
- Responsible for safeguarding within the setting as well as on trips
Activities Coordinator at Whittle Hall Care Home (2017-09 – 2018-01)
I work as an Activities Co-ordinator at a luxury dementia residence. I plan and deliver daily activities for all of our residents both group activities and one to one. We currently have forty residents with varying needs from nursing to dementia care and I provide a personal activity plan which will enable each resident to enjoy their daily life.
- Planning and delivering daily group activities
- Planning and delivering one to one activities
- Providing personal activity plans for each resident
- Helping with personal care
- Assisting with meal times for those residents who need extra care
Nursery Assistant at Nursery Setting (unnamed) (2015-09 – 2016-07)
- Key Worker responsibilities for multiple children
- Daily Child observation tasks involving various areas of EYFS
- Working independently and in group environments
- Following correct procedures and policies
- Strong understanding of Health and Safety Policies
- Carrying out numerous Risk Assessments
- Adapting to both indoor and outdoor settings
- Allowing children to work independently and in groups to continue their development
Nursery Assistant (Voluntary) at Tiggy Winkles Day Nursery (2015-06 – 2015-09)
My time was spent predominately working within the nursery's Baby Room, Working on voluntary basis, with Three months to Nine month old infants.
- Main care giver whilst the child was in care
- Ensuring the child was always content
- Supporting child development within EYFS structure
Beautician at Megan Paul Hair and Beauty (2007-03 – 2011-09)
I qualified in 2007 as a Beautician and gained employment at Megan Paul Shortly after.
- Gaining a rapport with new and old clients
- Ensuring business grew successfully
- Maintaining professional appearance
- Keeping client confidentiality
- Maintaining a clean environment
- Ensuring equipment was clean and safe to use
Check out Operator to Management at ASDA (1997-11 – 2007-03)
- Money handling
- Organising the stores Home section
- Main reception and office work
- Checking orders and invoices
- Contacting contractors for payments of goods
- Trust and organisation skills
- Outstanding Customer Service - mystery shopper results twice of 100%
Education
GCSE in English Language
GCSE in English Literature
GCSE in Science Combined
GCSE in Maths
Access to HE Diploma in Health Professions