Joshua Murdock

I am a Customer service and administration candidate with five years of retail experience (cash handling, till operation, stock organisation) plus warehouse and office administration experience.

Recently qualified: Level 1 Customer Service, Level 1 Business Administration and Level 1 Digital Contact Centre Operations. Proficient in Microsoft Office, Outlook, Adobe Photoshop and Adobe Illustrator.

Retail Customer Service Advisor - Volunteer - The Georgina Unit Charity Shop

(2021)

• Served customers on the till, handling cash and card payments accurately and providing friendly customer service
• Sorted, priced and displayed donated stock, keeping the shop floor organised and appealing to customers
• Catalogued and organised items for storage and stock rotation
• Supported furniture collections and deliveries and maintained a clean, safe shop environment

Warehouse Operative - A F Blakemore & Sons

(2022 - 2022)

• Picked and packed stock into roll cages for delivery to Spar stores, working accurately to deadlines
• Supported hygiene duties and loading bay operations as required

Office Work Experience – Admin Assistant - Allianz Insurance

(2011 - 2011)

• Filed and catalogued documents and case numbers, maintained schedules, and handled scanning, printing and photocopying

Foundation Year - Visual Communication - University of Wolverhampton (2015 - 2015)

A Levels - English Language and Literature, Media Studies, Art and Design; AS Level: English Language and Literature - Great Barr Secondary School, 6th Form (2012 - 2014)

8 GCSEs; BTEC Level 2 Engineering; Level 1 German (Distinction) - Including English, Maths and Science - Great Barr Secondary School (2007 - 2012)