Jouri Alarbi

Customer-focused retail professional currently studying Business Marketing at the University of Leicester, with experience in customer service, sales, promotion and client interaction. I have a strong passion for delivering exceptional customer experiences and maintaining high standards of presentation. Alongside my studies, I manage my own dessert business which has strengthened my communication, organisation, and sales skills.

I am confident working in fast-paced environments, building relationships with customers, and representing brands professionally. I am enthusiastic, reliable, and motivated to contribute positively to a retail team.

Founder - Fragole.alcioccolato

(2024-01)

• Created and manage a growing dessert business through Instagram
• Handle customer orders, enquiries, and payments professionally
• Promote products through social media marketing and visual presentation
• Build strong customer relationships and encourage repeat purchases
• Manage stock, preparation, and time management alongside university studies

Assistant - Poly Pharmacy

(2024-01 - 2024-12)

• Assisted customers in a busy retail pharmacy environment
• Provided friendly and professional service when responding to customer enquiries
• Maintained organisation and attention to detail when handling products and orders
• Worked collaboratively with staff to ensure smooth daily operations

Marketing - University Of Leicester (2026-01)

Business - WYGGESTON & QUEEN ELIZABETH I COLLEGE (2023-01 - 2025-12)