Duty Manager / Large Store Shift Leader - Tesco Superstore - Gerrards Cross, Buckinghamshire, United Kingdom
(2024-09)
- Leading team operations and coordinating daily activities to deliver excellent customer service.
- Managing store opening and closing procedures, ensuring health, safety, and legal compliance.
- Serving as a senior manager on duty, making critical operational decisions
- Driving performance improvements by streamlining operations and removing barriers
- Supporting store improvement initiatives and coordinating the events
- Maintaining clear communication channels and recognising team achievements
Retail Assistant - Tesco Superstore - Gerrards Cross, Buckinghamshire, United Kingdom
(2023-09 - 2024-09)
- Ensured optimal product availability and maintained high store presentation standards
- Executed merchandising strategies and updated shelf-edge labels and point-of-sale signage
- Implemented promotional campaigns aligned with marketing guidelines
- Delivered consistent customer service and supported team efficiency
Volunteer Retail Assistant - British Heart Foundation - Stratford, London, United Kingdom
(2025-06 - 2025-07)
- Supported daily charity shop operations, including donation sorting and merchandising
- Processed sales transactions and maintained store presentation standards
- Promoted awareness of the British Heart Foundation's mission and fundraising efforts
- Enhanced teamwork and communication skills in a non-profit environment
Accounts Executive - Advance IT Solutions - Ludhiana, Punjab, India
(2021-10 - 2023-05)
- Prepared financial documents, including invoices, bills, accounts payable and receivable
- Managed payroll processing and purchase order completion
- Produced regular financial reports for the senior finance team
- Conducted budget analysis and completed bank reconciliations
- Maintained company ledgers and processed business expenses in financial software
- Verified bank deposits, managed daily transactions, and resolved financial discrepancies
- Recorded office expenditures and ensured compliance with financial procedures
Business Manager - Kanda Jewellers - Jagraon, Punjab, India
(2020-08 - 2023-03)
- Monitored and managed inventory levels to optimize stock availability
- Built strong client relationships through excellent customer service
- Coordinated with suppliers for timely delivery and managed special orders
- Recruited, trained, and mentored store staff to maintain high performance
- Maintained financial performance records through sales and purchase reports
- Ensured compliance with hallmark standards, health and safety, and consumer protection laws
