Karen Carpenter
Agency Front of House Assistant
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About
I joined SGN as an Agency Front of House Assistant in March 2026 and quickly gained valuable experience supporting Facilities Management operations within a busy corporate environment. My responsibilities include booking meeting rooms, arranging catering services, coordinating postal deliveries and collections, and ensuring the smooth day-to-day running of front-of-house services. Prior to this role, I developed extensive experience in reception, administration, and customer service positions through agency.
I am a highly organised and professional individual with the ability to manage busy workloads, handle customer enquiries efficiently, maintain accurate records, and support daily office operations. I possess strong communication, interpersonal, and IT skills, combined with a commitment to delivering exceptional customer service. I am adaptable, reliable, and able to contribute positively to both team objectives and overall business success.
Experience
Agency Front of House Assistant at Mitie – SGN, Oak Park Clinic (2026-03 – Present)
Supporting Facilities Management operations within a busy corporate environment.
- Booking meeting rooms
- Arranging catering services
- Coordinating postal deliveries and collections
- Ensuring the smooth day-to-day running of front-of-house services
Reception, Customer Service Manager, Logistics Coordinator at Agency placements (2021 – 2025)
Account Manager at Kan LTD (2004 – 2021)
Education
– Bay House (1987 – 1987)
Catering 707, 1 and 2 in Catering – Highbury College (1987 – 1989)
