Krishan Kar
Experienced and reliable retail customer service professional
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About
Experienced and reliable retail customer service professional with over 20 years of experience retail customer facing roles within busy and luxury retail environments. Skilled in delivering excellent customer services, handling customer enquiries and complaints professionally, processing transactions accurately and also maintaining a high standard of store presentation. Strong customer communication skills full of passion and empathy and maintaining a strong and effective team work communication.
Experience
Approved Driving Instructor - Self Employed
(2018-01 - 2026-02)
- Maintain effective communication and interpersonal skills with clients.
- Maintain diary management and be punctual for lesson plans for pupils.
- Assist pupil one to one enquiries and deliver a professional teaching method in order to complete the practical and theory driving lesson effectively.
- Always take initiative and focus attention to details.
Customer service Supervisor - Thomas Pink - Canary Wharf, London E14 5AB
(2009-01 - 2017-12)
Luxury shirt maker retail
- Greet the customers and deliver exceptional customer service.
- Build up strong and effective relationships with customers and follow up Clienteling.
- Find and help out with the right product for an appropriate individual.
- Process sales, refund and exchange and maintain till procedures effectively.
- Maintain store cleanliness, high standard of store presentations.
- Maintain effective communication with customers and within the team.
- Open and close the store in absence of a manager.
- Handle the customer queries, and resolve the issues effectively and professionally.
Customer service & Retail associates - Selfridges & Co - 400 Oxford street, London W1A 1AB
(2002-01 - 2008-12)
Burberry luxury brand
- Greet and welcome customers and maintain effective customer service.
- Build up a strong relationship with customers and follow up clienteling.
- Find and help out the clients with the right product for appropriate Individuals.
- Process sales, refund and exchange and maintain till procedures accurately.
- Maintain store cleanliness and a high standard of presentations.
- Work collaboratively with the wider selfridges department when necessary.
Customer service and sale Supervisor - Burger King - High Holborn, London WC2B 6PP
(1998-01 - 2001-12)
Fast food Restaurant retail
- Greet and welcome customers in a friendly and a professional manner.
- Assist Customers with orders and deliver the order accurately and effectively.
- Work as a team and maintain effective communication with the customers and within the team.
- Support cash handling and register accuracy also maintain the till float accurately.
- Close and Open the store in absence of a manager.
- Dealing with store presentations and cleanliness, food safety and health procedures.
Education
BA - Economics - University of Dhaka (1997-01)
