Approved Driving Instructor - Self Employed
(2018-01 - 2026-02)
- Maintain effective communication and interpersonal skills with clients.
- Maintain diary management and be punctual for lesson plans for pupils.
- Assist pupil one to one enquiries and deliver a professional teaching method in order to complete the practical and theory driving lesson effectively.
- Always take initiative and focus attention to details.
Customer service Supervisor - Thomas Pink - Canary Wharf, London E14 5AB
(2009-01 - 2017-12)
Luxury shirt maker retail
- Greet the customers and deliver exceptional customer service.
- Build up strong and effective relationships with customers and follow up Clienteling.
- Find and help out with the right product for an appropriate individual.
- Process sales, refund and exchange and maintain till procedures effectively.
- Maintain store cleanliness, high standard of store presentations.
- Maintain effective communication with customers and within the team.
- Open and close the store in absence of a manager.
- Handle the customer queries, and resolve the issues effectively and professionally.
Customer service & Retail associates - Selfridges & Co - 400 Oxford street, London W1A 1AB
(2002-01 - 2008-12)
Burberry luxury brand
- Greet and welcome customers and maintain effective customer service.
- Build up a strong relationship with customers and follow up clienteling.
- Find and help out the clients with the right product for appropriate Individuals.
- Process sales, refund and exchange and maintain till procedures accurately.
- Maintain store cleanliness and a high standard of presentations.
- Work collaboratively with the wider selfridges department when necessary.
Customer service and sale Supervisor - Burger King - High Holborn, London WC2B 6PP
(1998-01 - 2001-12)
Fast food Restaurant retail
- Greet and welcome customers in a friendly and a professional manner.
- Assist Customers with orders and deliver the order accurately and effectively.
- Work as a team and maintain effective communication with the customers and within the team.
- Support cash handling and register accuracy also maintain the till float accurately.
- Close and Open the store in absence of a manager.
- Dealing with store presentations and cleanliness, food safety and health procedures.
