Kyle Brown
Customer Assistant
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About
An enthusiastic and passionate young cook who has completed a variety of Hospitality and Catering courses along with having experience in both Kitchen and Front of House in a busy training restaurant at several businesses. This training and experience has developed my confidence and skills which I am now looking to put to use in a management position. I am now looking for a Shift Supervisor opportunities as this is my passion to become a qualified manager and hoped progress within my role.
Experience
Toby Carvery Telford (2019-05 – 2023)
Following guidelines and procedures I have led by example for making sure that Due diligence and compliance is kept up to date on a daily basis.
- Working effectively as part of a busy Hospitality team, Opening and Closing the business
- Communicating and listening to teams instruction on what food to prep and how it was to be prepped
- Ensuring excellent Customer Service
- At all times following strict Health & Safety along with Food Hygiene policies
- Experienced in both front and back of house duties
Work placement during training at The Old Orleton Inn Hotel (2016-12-07 – 2016-12-20)
- Work effectively as part of a busy Hospitality team
- Communicating and listening to Chef’s instruction on what food to prep and how it was to be prepped
- Ensuring excellent Customer Service
- At all times following strict Health & Safety along with Food Hygiene policies
- Experienced in both front and back of house duties
- Completed a tally report of items being sent to the Laundry Company to ensure equal quantity returned
- A variety of other Housekeeping duties from cleaning, to room preparation
Work placement training at The Hadley Park House Hotel (2016-01-25 – 2016-01-29)
- Detailed accurate communication with Front of House staff
- Ensuring fridges were running at the correct temperatures and reporting and issues or concerns
- Setting up covers prior to service ensuring accuracy and detail
- All aspects of cleaning from the food preparation areas to cutlery and drinks glasses
- At all times following given instruction and Health & Safety policies and procedures The Orange Tree Restaurant Telford College (2013-09-08 – 2017-06-26)
- Ensuring excellent Customer Service in a friendly professional manner
- Communicating in detail with Front of House Staff to ensure a smooth effective service
- Cleaning all areas of the Kitchen and restaurant to high standards in line with instruction given
- Learnt a variety of different knives skills
- Working as an effective part of a busy team offering flexibility and being adaptable to new challenges and tasks
- Ensuring the fridges maintained specific temperatures as instructed by Management
- At all times ensuring strict Health & Safety along with Food Hygiene policies and procedures were adhered to
Education
Hospitality Management Year 2 - Pass in Hospitality Management – Telford College, Wellington, Telford (2016-09 – 2017-06)
Hospitality Management Year 1 - Pass in Hospitality Management – Telford College, Wellington, Telford (2015-09 – 2016-06)
Professional Catering Level 1 & 2 - Pass in Professional Catering – Telford College, Wellington, Telford (2013-09 – 2015-06)