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Kyle Brown

Kyle Brown

Customer Assistant

Talent
Telford, ShropshireMember since October 1, 2026
Excellent Customer Service skillsOrganised and good attention to detail able to follow detailed instructionFlexible in approach and able to adapt quickly and effectively to new challengesCreative and very enthusiastic and passionate about foodAlways keen and willing to train and develop new skillsExcellent time managementAble to work as part of a busy team or alone with minimal instruction
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Excellent Customer Service skillsOrganised and good attention to detail able to follow detailed instructionFlexible in approach and able to adapt quickly and effectively to new challengesCreative and very enthusiastic and passionate about foodAlways keen and willing to train and develop new skills

About

An enthusiastic and passionate young cook who has completed a variety of Hospitality and Catering courses along with having experience in both Kitchen and Front of House in a busy training restaurant at several businesses. This training and experience has developed my confidence and skills which I am now looking to put to use in a management position. I am now looking for a Shift Supervisor opportunities as this is my passion to become a qualified manager and hoped progress within my role.

Experience

Toby Carvery Telford (2019-05 – 2023)

Following guidelines and procedures I have led by example for making sure that Due diligence and compliance is kept up to date on a daily basis.

  • Working effectively as part of a busy Hospitality team, Opening and Closing the business
  • Communicating and listening to teams instruction on what food to prep and how it was to be prepped
  • Ensuring excellent Customer Service
  • At all times following strict Health & Safety along with Food Hygiene policies
  • Experienced in both front and back of house duties

Work placement during training at The Old Orleton Inn Hotel (2016-12-07 – 2016-12-20)

  • Work effectively as part of a busy Hospitality team
  • Communicating and listening to Chef’s instruction on what food to prep and how it was to be prepped
  • Ensuring excellent Customer Service
  • At all times following strict Health & Safety along with Food Hygiene policies
  • Experienced in both front and back of house duties
  • Completed a tally report of items being sent to the Laundry Company to ensure equal quantity returned
  • A variety of other Housekeeping duties from cleaning, to room preparation

Work placement training at The Hadley Park House Hotel (2016-01-25 – 2016-01-29)

  • Detailed accurate communication with Front of House staff
  • Ensuring fridges were running at the correct temperatures and reporting and issues or concerns
  • Setting up covers prior to service ensuring accuracy and detail
  • All aspects of cleaning from the food preparation areas to cutlery and drinks glasses
  • At all times following given instruction and Health & Safety policies and procedures The Orange Tree Restaurant Telford College (2013-09-08 – 2017-06-26)
  • Ensuring excellent Customer Service in a friendly professional manner
  • Communicating in detail with Front of House Staff to ensure a smooth effective service
  • Cleaning all areas of the Kitchen and restaurant to high standards in line with instruction given
  • Learnt a variety of different knives skills
  • Working as an effective part of a busy team offering flexibility and being adaptable to new challenges and tasks
  • Ensuring the fridges maintained specific temperatures as instructed by Management
  • At all times ensuring strict Health & Safety along with Food Hygiene policies and procedures were adhered to

Education

Hospitality Management Year 2 - Pass in Hospitality Management – Telford College, Wellington, Telford (2016-09 – 2017-06)

Hospitality Management Year 1 - Pass in Hospitality Management – Telford College, Wellington, Telford (2015-09 – 2016-06)

Professional Catering Level 1 & 2 - Pass in Professional Catering – Telford College, Wellington, Telford (2013-09 – 2015-06)

Skills

Customer Assistant

Reviews

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