Lana Moller
Friendly, organised, and professional individual with strong experience in customer service, administration, and team coordination
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About
A friendly, organised, and professional individual with strong experience in customer service, administration, and team coordination. Skilled in managing enquiries, maintaining accurate records, and working efficiently in busy environments. A confident communicator with a calm and patient-focused approach, seeking a Medical Receptionist role within a healthcare setting.
Experience
Housekeeping Team Leader (Administration & Customer Support) - Union Jack Club - London
- Act as a key point of contact for staff and guest enquiries
- Coordinate schedules and manage daily operations
- Maintain accurate records and reports
- Handle queries and resolve issues in a professional manner
- Support training and onboarding of new staff
- Work in a fast-paced environment requiring organisation and attention to detail
General Worker / Office Support - Sumfra
(2012 - 2012)
- Provided administrative support including record keeping and organisation
- Assisted with stock control and customer enquiries
- Maintained organised documentation
Cashier - JC DVD
(2011 - 2012)
- Managed transactions and handled customer queries
- Maintained accurate records
Earlier Roles (Customer Service & Sales)
- Telesales
- Retail Assistant
- Upholstery Work
- Developed strong communication and interpersonal skills
- Built relationships with customers and handled enquiries
- Worked efficiently under pressure
Education
National Senior Certificate - Boland College
National Intermediate Certificate - Boland College
