Lashae March
Customer Service Assistant & Cashier (Voluntary)
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About
I am a hardworking, reliable, and enthusiastic individual with several years of customer service experience in fast-paced environments. I take pride in delivering excellent customer service, communicating effectively with customers and colleagues, and working well under pressure. I am friendly, approachable, and always eager to learn new skills and take on new challenges.
Experience
Customer Service Assistant & Cashier (Voluntary) - Felix Credit Union - Bradford
(2021-10)
- Welcome customers in a professional and friendly manner.
- Process payments accurately and record transactions in the designated ledger.
- Update customer membership books and maintain accurate records.
- Balance cash takings at the end of each shift.
- Carry out monthly health and safety inspections.
- Complete health and safety documentation and report any issues to management.
- Maintain confidentiality and accuracy when handling customer information and cash.
Customer Service Assistant – Café & Checkouts - Morrisons - Victoria, Bradford
(2024-12)
- Delivered excellent customer service in both the café and checkout areas.
- Prepared and served food and beverages while maintaining high hygiene standards.
- Assisted customers with enquiries and resolved complaints professionally.
- Worked efficiently in a busy, fast-paced environment.
- Used initiative to solve problems and support colleagues when required.
- Maintained a positive attitude during busy periods and ensured customers received excellent service.
Education
6 GCSEs including English and Mathematics - Tong Leadership Academy (2018 - 2023)
Child Development - Tong Leadership Academy (2018 - 2023)
Level 2 Hairdressing - Hairdressing - Bradford College (2023 - 2025)
Level 3 Hairdressing - Hairdressing - Bradford College (2023 - 2025)
