Lauren Cooper

Currently unemployed, seeking employment in a creative field with opportunities for long-term development.

Eager to learn and upskill, previous experience in production of jewellery, photoshop and more.

Sapphire Frills, Wymondham — Jewellery Maker/Assistant October 2023 - December 2023

Assisted Shantia and Sapphire by producing ~150-200 pairs of earrings a day, as well as giving feedback on process documents like risk assessments.

NielsenIQ Brandbank, Bowthorpe — Post-Production Associate June 2022 - August 2023

Edited and retouched photos for companies worldwide following many different art specifications per country, and within that, a company’s individual brand requirements. 98%+ pass rate through QA retouching over 250 images (minimum) per day. Quality assured my team’s images and provided feedback on top of my role, as well as compiling reports on missed KPI and rejection reasons for Post-Production and Studio.

Cherished Urns Ltd., Milton Keynes — Jewellery Maker November 2020 - March 2022

Worked with the utmost care in producing memorial jewellery using mostly ashes, resin and precious metal blanks according to customer specification. In an office setting, I often communicated within my team and also with customer services to ensure each customer got precisely what they ordered, completing a minimum of 12 orders a day. Cross-trained in QA (pre and post-process) and order completion/shipping.

GAME Ltd., Milton Keynes — Sales Associate, Assistant Store Manager September 2019 - November 2020

Once promoted to assistant store manager, I oversaw daily operations of the store ensuring a smooth and efficient workflow. Managing a team of ~8 employees, I provided leadership, support, training and motivation throughout each shift to ensure both staff members and customers were having a great experience. Conducted performance evaluations, set goals and provided constructive feedback when necessary.

GAME Ltd., Norwich — Sales Associate October 2018 - September 2019

Actively engaged with customers, providing personalized assistance and guidance to meet their needs based on my personal in-depth knowledge of the products in store and online. Effectively handled customer inquiries, concerns and complaints with efficient resolution and high customer satisfaction. Assisted in replenishment of stock and organization of stock room and shop floor to ensure stock was easy to find for both staff and customers alike.

Norwich University of the Arts, Norwich —MA Games 2018 - 2019

Credited with Post Graduate Certificate of Higher Education in Games.

Teesside University, Middlesbrough — BA (Hons) Computer Games Art 2015 - 2018

First Class with Honours.