Leighton Shaw
IT Technician and Network Infrastructure Specialist
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About
Well-spoken, confident individual, who feels at ease communicating with people from all walks of life. More than capable of managing own workload, prioritising and meeting deadlines. Flexible and always ready to put themselves forward for additional work or tasks.
Enjoys teamwork, but is just as comfortable working individually using own initiative when needed. Enjoys challenges, solving problems and broadening skills set, either through self-development, extra training or hands on experience. Fully IT literate, with current and up to date working knowledge of Microsoft Office 365 and Windows OS.
Confident in diagnosing and repairs of simple issues in regards to computer hardware and Windows OS.
Experience
Crew Member - McDonalds Bessingby - Bridlington
(2022-10)
- Excelled in customer service
- Handled transactions daily
- Worked as a member of a large team regardless of position, including leadership
- Assisted in keeping to standard operational guidelines
- Handled numerous levels of stock at once
Law and Community Experience Volunteering service - Volunteer Police Cadet - Humberside Police - Bridlington Station
(2017-09 - 2024-09)
Law and Community Experience Volunteering service with Humberside's Volunteer Police Cadets scheme.
- Aided the public on community events such as the tour de Yorkshire, armed forces day and the WWII day in old town
Amusement Staff (Various Titles) - Forum Amusements - Bridlington
(2020-02 - 2020-08)
- Bartended
- Verified ages
- Processed sales
- Restocked barrels, pumps and fridges
- Cleaned and sanitised bar/glasses
- Organised Children's parties
- Fixed bowling lane jams
- Cleaned bowling lanes
- Processed prize shop
- Stocked prize shop
- Organised bookings
- Organised deliveries
- Handled cash
Retail Employee Experience - Mighty Lancer Games - Bridlington
(2019-05 - 2019-05)
- Assisted customers with purchases
- Organised a stock system
- Checked stock
- Provided store information and processed sales
Amusements Staff - Bayside Amusements - Bridlington
(2019-06 - 2019-09)
Seasonal Position.
- Supervised customers on rides, ensuring Health and Safety adhered to
IT Technician Experience - Headlands School - Bridlington
(2017-06 - 2021-03)
- Fixed and Re-imaged several Windows computers in a week
- Diagnosed issues with software
- Responded to support tickets via reporting system
Education
NVQ3 - IT Technician and Network Infrastructure Specialist Course - Hull College (2022-09 - 2023-05)
FdSc - Computing - East Riding College (2020-09 - 2022-07)
Level 3 IT Diploma - Computing (2018-09 - 2020-06)
GCSEs - General Secondary Education - Headlands School (2013 - 2018)
