Lisa Spencer

Customer-Focused Care Coordinator | Service Excellence & Relationship Management

Talent

Ashton-under-LyneMember since July 6, 2026

Excellent customer serviceStrong communication and listening skillsBuilding positive customer relationshipsProblem solving and conflict resolutionAdministration and record keepingOrganisation and time managementIT skills and accurate data entryTeamwork and collaborationCommunicationCustomer careEmpathyAttention to detailTelephone enquiriesAdministrative skillsPatience

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Excellent customer serviceStrong communication and listening skillsBuilding positive customer relationshipsProblem solving and conflict resolutionAdministration and record keeping

About

Dedicated coordinator with extensive experience delivering exceptional service in fast-paced, people-first environments. Proven ability to build trust with clients and colleagues through clear communication and empathy. Committed to helping individuals achieve positive outcomes through reliable, professional support.

Experience

Care Coordinator

Managed busy workloads, answered telephone enquiries, solved problems, organised schedules and maintained accurate confidential records while ensuring the highest standards of customer care. These experiences strengthened communication, organisational and administrative skills and taught the importance of empathy, patience and attention to detail.

Coordinated care delivery across a diverse client base, ensuring individual needs were consistently met with professionalism
Built strong relationships with clients, families and colleagues by actively listening and tailoring support to each person
Managed administrative duties and telephone enquiries efficiently, maintaining accurate records and high service standards