Ravinder

Dynamic seller focused on delivering excellent customer service. Expert product knowledge, attentive communication skills and a diligent work ethic. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving.

Retail Sales Associate - Pink Cadillac - Huddersfield

Guaranteed high levels of customer satisfaction through product knowledge and outstanding customer service.

• Maintained display and organisation of clothing department based on visual merchandising advise.
• Resolved customer complaints and process issues with proactive problem-solving skills.

Library Assistant - University of Huddersfield - Huddersfield

• Assisted in locating specific books and input information about new books to the library database.
• Answered multi-line telephone systems to respond to questions, collect messages and direct callers.
• Retrieved information about library materials and research topics using reference systems.

Branch Assistant - The Yorkshire Bank - Huddersfield

• Processed cash deposits, withdrawals and completed general card and bill payments.
• Directed customers to necessary personnel for specific questions or advanced service requests.
• Assisted customers with questions about products and services.

Sales Advisor - Past Times - Huddersfield

• Established customer purchasing needs, offering personalised guidance with product and accessory selection.
• Kept up-to-date with market trends to identify opportunities to improve product and service offerings.
• Delivered exceptional customer service, addressing customer queries and handling customer complaints.

Sales Advisor - HMV Ltd - Manchester

• Engaged customers to enhance in-store experience and provide outstanding customer service.
• Operated cash registers with accuracy and processed cash and card transactions.
• Maintained knowledge of products and features to provide recommendations to customers.

MA - European Philosophy - Manchester Metropolitan University

BSc (Hons) - Psychology - Sheffield Hallam University

A-LEVEL - English Language (B), R.E (E), Sociology (E) & Psychology (C) - Mirfield Sixth Form & Huddersfield Tech College

G.C.S.E - Mirfield Free Grammar School - West Yorkshire