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Luke Barry

Luke Barry

Bartender and Customer Service Professional

Talent
LeedsMember since March 12, 2026
Positive attitudeCommunicationCustomer ServiceMultitasking efficiencyPunctualCash handling accuracyComposure under pressurePeople ManagementCustomer relationsHealth and safety protocolsPatience endurancePoise under pressureBasic first aid
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Positive attitudeCommunicationCustomer ServiceMultitasking efficiencyPunctual

About

I am a respectful and approachable individual who values kindness and reliability in all aspects of life. I take pride in being well-presented and articulate, ensuring I can communicate effectively in both personal and professional settings. As a great listener, I am often the trusted confidant among my peers, offering thoughtful advice while maintaining a non-judgmental and empathetic approach.

I thrive in team environments, where strong communication and collaboration are essential, and I am adept at problem-solving and staying calm under pressure, skills that allow me to approach challenges with focus and efficiency. I also value safety and adhere to protocols, ensuring well-being in all situations. In my free time, I enjoy pursuing my passions, including playing football, honing my skills on the guitar, and performing at gigs across Manchester and Leeds, which have further strengthened my resilience, quick decision-making, and ability to connect with others.

Experience

Bartender at Against The Grain (2024-12 – Present)

Bartender at Against The Grain

  • Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies
  • Removed empty kegs, tapped new kegs and attached supply lines
  • Collected customer payments and balanced receipts daily to maintain accurate totals
  • Customised drink orders based on customer preferences, demonstrating versatility and expertise
  • Resolved customer complaints with diplomacy, preserving the establishment's reputation for excellence
  • Coordinated with kitchen staff to ensure timely delivery of food orders to bar patrons
  • Monitored customer drink levels and intervened to prevent excessive drinking and intoxicated driving
  • Cultivated a friendly and welcoming atmosphere, resulting in a 30% increase in repeat customers

Sales Assistant at IKEA (2022-12 – 2024-12)

Sales Assistant at IKEA

  • Collaborated with team members to achieve sales targets and contribute to store success
  • Processed sales transactions efficiently, handling cash, credit, and debit payments accurately
  • Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business
  • Organised stock room, ensuring easy access to products and efficient inventory management
  • Advised customers on product range, price, delivery, warranties and product use
  • Met sales targets through proactive promotion and excellent customer service
  • Managed stock levels on the shop floor, replenishing items to maintain availability
  • Employed successful sales and upselling techniques to increase average sale amount
  • Addressed and resolved customer complaints, ensuring satisfaction and maintaining store reputation

Lead Football Coach at Catalan Soccer (2020-08 – 2022-12)

Lead Football Coach at Catalan Soccer

  • Organised and oversaw training sessions, focusing on skill enhancement, physical fitness, and tactical knowledge
  • Built strong relationships with players, understanding their aspirations and concerns, and motivating them towards their goals
  • Maintained safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility
  • Fostered a positive and cohesive team environment, promoting sportsmanship, respect, and collaboration amongst players
  • Developed coaching strategies and lesson plans to achieve team goals
  • Improved team behaviour by modelling correct actions and instilling discipline
  • Adapted coaching methods to suit diverse player needs, accommodating different learning styles and abilities
  • Assisted in the recruitment and development of young talents, shaping the future prospects of the club
  • Set clear rules for team sportsmanship and implemented consequences for breaches impacting team profile or game success
  • Kept up-to-date knowledge and understanding of sports psychology, nutrition and sports science

Education

A-Levels – Notre Dame Sixth Form College (2020-09 – 2022-08)

GCSEs – The Farnley Academy (2015-09 – 2020-03)

Skills

Bartender and Customer Service Professional

Reviews

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