
Luke Barry
Bartender and Customer Service Professional
Hire this person
Send a job offer directly to this candidate
About
I am a respectful and approachable individual who values kindness and reliability in all aspects of life. I take pride in being well-presented and articulate, ensuring I can communicate effectively in both personal and professional settings. As a great listener, I am often the trusted confidant among my peers, offering thoughtful advice while maintaining a non-judgmental and empathetic approach.
I thrive in team environments, where strong communication and collaboration are essential, and I am adept at problem-solving and staying calm under pressure, skills that allow me to approach challenges with focus and efficiency. I also value safety and adhere to protocols, ensuring well-being in all situations. In my free time, I enjoy pursuing my passions, including playing football, honing my skills on the guitar, and performing at gigs across Manchester and Leeds, which have further strengthened my resilience, quick decision-making, and ability to connect with others.
Experience
Bartender at Against The Grain (2024-12 – Present)
Bartender at Against The Grain
- Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies
- Removed empty kegs, tapped new kegs and attached supply lines
- Collected customer payments and balanced receipts daily to maintain accurate totals
- Customised drink orders based on customer preferences, demonstrating versatility and expertise
- Resolved customer complaints with diplomacy, preserving the establishment's reputation for excellence
- Coordinated with kitchen staff to ensure timely delivery of food orders to bar patrons
- Monitored customer drink levels and intervened to prevent excessive drinking and intoxicated driving
- Cultivated a friendly and welcoming atmosphere, resulting in a 30% increase in repeat customers
Sales Assistant at IKEA (2022-12 – 2024-12)
Sales Assistant at IKEA
- Collaborated with team members to achieve sales targets and contribute to store success
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business
- Organised stock room, ensuring easy access to products and efficient inventory management
- Advised customers on product range, price, delivery, warranties and product use
- Met sales targets through proactive promotion and excellent customer service
- Managed stock levels on the shop floor, replenishing items to maintain availability
- Employed successful sales and upselling techniques to increase average sale amount
- Addressed and resolved customer complaints, ensuring satisfaction and maintaining store reputation
Lead Football Coach at Catalan Soccer (2020-08 – 2022-12)
Lead Football Coach at Catalan Soccer
- Organised and oversaw training sessions, focusing on skill enhancement, physical fitness, and tactical knowledge
- Built strong relationships with players, understanding their aspirations and concerns, and motivating them towards their goals
- Maintained safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility
- Fostered a positive and cohesive team environment, promoting sportsmanship, respect, and collaboration amongst players
- Developed coaching strategies and lesson plans to achieve team goals
- Improved team behaviour by modelling correct actions and instilling discipline
- Adapted coaching methods to suit diverse player needs, accommodating different learning styles and abilities
- Assisted in the recruitment and development of young talents, shaping the future prospects of the club
- Set clear rules for team sportsmanship and implemented consequences for breaches impacting team profile or game success
- Kept up-to-date knowledge and understanding of sports psychology, nutrition and sports science
Education
A-Levels – Notre Dame Sixth Form College (2020-09 – 2022-08)
GCSEs – The Farnley Academy (2015-09 – 2020-03)