Mahamed Seid
Motivated IT professional with experience in service desk support, change management, and system administration
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About
Motivated IT professional with experience in service desk support, change management, and system administration. Strong problem-solving skills with a passion for technology and continuous learning. Currently expanding expertise through a Full Stack Development bootcamp.
Experience
Change Coordination / IT Support
Coordinated and implemented infrastructure changes. Collaborated with IT teams and users, assessed risks, executed change plans, and resolved related issues.
First-Line Service Desk Employee at Police, Driebergen (2020-01 – 2021-01)
Managed IT tickets, Active Directory accounts, and provided user support and troubleshooting.
Solar Panels & Cleaning Services at Self-Employed (2022-01 – 2026-03)
Founded and managed business, handled clients, planning, logistics, and installations.
Education
Full Stack Developer Bootcamp in Full Stack Development – NOVI (2024-01)
ICT Management (MBO Level 3) in ICT Management – ROCVA (2019-01 – 2019-12)
Plumbing Engineering in Plumbing Engineering – ROC Midden Nederland (2016-01 – 2018-12)