Maksims Strojevs

Ambitious and motivated entry-level professional seeking opportunities to gain practical experience while contributing to organisational success. A quick learner with a strong work ethic, excellent communication skills, and the ability to adapt to new challenges. Committed to continuous professional development, teamwork, and delivering high-quality results.

Eager to build a successful career by embracing responsibility, learning from experienced professionals, and making a positive contribution in a dynamic work environment.

Bartender - THE EXHIBIT

(2015-06 - 2016-05)

• Prepared and served alcoholic and non-alcoholic beverages to high standards.
• Delivered excellent customer service and created a welcoming guest experience.
• Mixed cocktails consistently and recommended drinks based on customer preferences.
• Processed cash and card payments accurately using POS systems.
• Maintained bar cleanliness, hygiene, and compliance with health, safety, and licensing regulations.
• Monitored stock levels, replenished supplies, and reported shortages.
• Opened and closed the bar, including cash reconciliation and end-of-day procedures.
• Worked efficiently in fast-paced environments while collaborating with front-of-house and kitchen teams.
• Resolved customer queries professionally and assisted in training new team members.

Duty Manager - THE EXHIBIT

(2016-05 - 2018-04)

• Supervised daily venue operations to ensure efficient service and customer satisfaction.
• Led, trained, and motivated front-of-house and bar teams to maintain high performance.
• Managed staff rotas, shift planning, and daily operational requirements.
• Ensured compliance with health and safety, food hygiene, and licensing regulations.
• Resolved customer concerns professionally while maintaining exceptional service standards.
• Oversaw stock control, ordering, and cost management to minimise waste.
• Conducted opening and closing procedures, including cash reconciliation and security checks.
• Monitored labour costs, operational performance, and implemented service improvements.
• Coordinated with kitchen and management teams to deliver seamless operations.
• Completed daily reports, maintained company compliance, and drove sales through excellent customer service and effective upselling.

Tattoo Manager - CRIMSON TALES LTD

(2018-04 - 2021-09)

• Managed the daily operations of a busy tattoo studio, ensuring smooth and efficient workflows.
• Supervised tattoo artists, apprentices, and reception staff while coordinating appointments and schedules.
• Delivered excellent customer service by managing enquiries, consultations, bookings, and payments.
• Maintained accurate client records and ensured compliance with health, hygiene, safety, and licensing regulations.
• Managed stock levels, supplier relationships, and studio resources to support daily operations.
• Resolved customer concerns professionally while maintaining high service standards.
• Led marketing initiatives, social media promotion, studio events, and guest artist bookings to increase revenue and client engagement.
• Monitored business performance and implemented improvements to enhance operational efficiency and customer satisfaction.

Head Bartender - AQUUM

(2021-09 - 2022-10)

• Led and supervised the bar team, ensuring efficient service and high performance during busy shifts.
• Prepared premium beverages and cocktails while maintaining quality and consistency.
• Delivered exceptional customer service and resolved guest concerns professionally.
• Trained, coached, and supported bar staff to maintain excellent service standards.
• Managed opening and closing procedures, cash handling, and end-of-shift reconciliation.
• Monitored stock levels, controlled inventory, minimised waste, and placed supplier orders.
• Ensured compliance with licensing, health, safety, and hygiene regulations.
• Assisted management with staff scheduling, menu development, promotions, and achieving sales targets.

General Manager - THE OXFORD MARKET

(2022-10 - 2024-12)

• Managed daily business operations, ensuring efficient performance and exceptional customer service.
• Led, motivated, and developed managers and staff to achieve operational excellence.
• Recruited, trained, and evaluated employees while overseeing workforce planning and labour costs.
• Managed budgets, P&L, operational costs, and implemented strategies to drive revenue and profitability.
• Monitored business performance, supplier relationships, inventory, and quality standards.
• Ensured compliance with health and safety, licensing, food hygiene, and employment regulations.
• Resolved complex customer issues and collaborated with department heads to improve efficiency.
• Developed marketing initiatives, business growth strategies, and maintained strong client and partner relationships.

Bartender - NAKED AND FAMOUS

(2024-12 - 2026-03)

• Prepared and served high-quality alcoholic and non-alcoholic beverages, including classic and signature cocktails.
• Delivered exceptional customer service by creating a welcoming and engaging lounge experience.
• Maintained a clean, organised, and fully stocked bar while following health, safety, and hygiene regulations.
• Processed cash and card payments accurately and ensured compliance with responsible alcohol service and licensing laws.
• Monitored stock levels, minimised waste, and completed opening and closing procedures.
• Worked efficiently during busy service periods while maintaining quality and consistency.
• Collaborated with colleagues to ensure seamless service and resolve guest concerns professionally.
• Promoted premium drinks and menu items to maximise sales and enhance the customer experience.

Welding and Engineering - 3rd Rigas welding and Engineering college (2009-09 - 2012-05)

High School - 13.Rigas Vidus skola (1997-09 - 2009-05)