Maria Helsdown

As a determined young woman who is looking to develop my career, I feel I can offer experience of dealing with a variety of clients/customers. I have been working in kitchens for a long time, so I am able to follow instructions given. I am able to learn new tasks quickly and meet pre-set deadlines successfully. In return I am looking for an opportunity to further develop my skills and experience with increased career prospects.

Caterer at STC Football Club (2005-05 – Present)

• Working in the bar serving drinks
• Catering for hot and cold buffets
• Working in the burger hut for the football games at the weekends serving burgers, hot dogs and chips

F&B Assistant at High Elms Golf club (2011-06 – Present)

• Open up and set up tills
• Ensuring it is clean and tidy through out the day
• Helping out in the kitchen
• Serving customers
• Setting up for the next day
• Cashing up and locking up

Office Assistant at Watts Farms (2005-08 – 2011-06)

Principal Duties

• Responsible for contacting customers and taking orders
• Putting orders onto computer system
• Print all documentation and arranging transport
• Putting data on to stock spreadsheets daily
• Filing
• Dealing with customer queries on a daily basis

Assistant Manager at Greggs Bakers (1999-03 – 2005-08)

Principal Duties

• Full responsibility for preparing the shop prior to opening to the public
• Ensuring it was clean and tidy
• Preparation of sandwiches and hot savouries
• Setting up tills for daily use
• Overseeing the staff
• Serve customers
• Stocktaking
• Ordering of supplies
• Banking
• Health and safety
• Cleaning and locking the shop at the end of the day

General Assistant at Cookie Jar (1998-11 – 1999-02)

Principal Duties

• Serving customers
• Taking their orders and answering queries
• Working on the cash desk handling money accurately
• Maintaining stock levels of cookies, Ice cream, Milkshake, etc.
• Keeping store clean and tidy at all times

Telesales Operator at Freemans Catalogue (1998-06 – 1998-09)

Principal Duties

• Processing clients orders for a variety of products via the telephone
• Introducing new promotional products to established clients
• Entering order details onto a VDU for despatch
• Maintaining excellent customer care at all times and in particular when dealing with difficult customers

G.C.S.E.'S – The Ravensbourne School (1991 – 1996)