Mark Baker
IT Support Engineer
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About
Experienced IT Support Engineer with a proven track record in providing comprehensive technical support within large local authority environments. I am skilled in Microsoft 365 administration, Azure Active Directory, and Intune device management, with expertise in hardware fault diagnosis and workstation deployment. I am proficient in cPanel and WHM management, shared and resellerhosting, as well as networking, email and DNS troubleshooting.
Experience
Experienced IT Support Engineer with a proven track record in providing comprehensive technical support within large local authority environments. I am skilled in Microsoft 365 administration, Azure Active Directory, and Intune device management, with expertise in hardware fault diagnosis and workstation deployment. I am proficient in cPanel and WHM management, shared and resellerhosting, as well as networking, email and DNS troubleshooting.
Education
HND In Information Systems.
13 years in my current role
