Mark Bhebhe
Call Centre Representative
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About
I am a committed, determined, and ambitious individual with a strong work ethic and a can-do attitude. My diverse background across administration, finance, retail, food production, and customer service has equipped me with a broad skill set and adaptability to thrive in fast-paced, high-pressure environments. I take pride in learning new skills quickly and contributing effectively to any team I join.
Experience
Call Centre Representative - Ecosave Gas and Power - Manchester
(2025-04 - 2025-06)
- Handled customer inquiries and complaints professionally.
- Made outbound calls for market research and sales purposes.
- Processed orders and updated customer records accurately.
Parts Technician - Direct Line - Wakefield
(2022-05 - 2023-09)
- Delivered customer service support for parts and repairs.
- Managed goods checking, credit processing, and parts diagnostics.
- Maintained accurate stock records and handled logistics.
Temporary Retail Assistant - Office Ltd - Manchester Arndale
(2021-12 - 2022-02)
- Assisted customers with purchases and queries.
- Handled transactions and ensured visual merchandising standards.
- Maintained cleanliness and organization of the store floor.
Chef - Barburrito - Manchester Piccadilly Gardens
(2021-03 - 2021-10)
- Prepared and cooked tacos with fresh ingredients.
- Maintained food presentation standards and hygiene.
- Organized kitchen stations and supported team training.
Education
BSc - Biomedical Science - Manchester Metropolitan University
Level 3 Extended Diploma in Applied Science - Applied Science - Xaverian Sixth Form College
GCSEs - Cooperative Academy of North Manchester
