Mark Hazell

Data Science graduate with good analytical and communication skills with experience working both independently and in teams.

Data Scientist - The Davies Group

(2024-01 - 2025-01)

• Helped develop an automated LLM based solution for scanning incoming financial documents to replace the current manual process.
• Created PowerBI dashboards to aid in tracking internal productivity and time keeping metrics.
• Performed data analytics work primarily on client customer surveys, focusing on looking for trends in customer satisfaction as well as automatic topic groupings from verbatim analysis to identify key points of feedback which could then be presented to clients to help them identify points where they could improve their processes and offerings.

Linux Technical Support Engineer - The Davies Group

(2023-01 - 2024-01)

Worked with clients to support delivery and maintenance of linux based healthcare software:

• Managed deployment pipelines in Azure DevOps, including release scopes and communicating with non-technical stakeholders about releases.
• Performed day-to-day maintenance of the product alongside the development team.

Trainee Penetration Tester - Intertek NTA

(2020-01 - 2021-01)

Audited customer websites for security vulnerabilities and wrote accompanying technical reports to advise how to rectify issues found:

• Developed automation tools utilised by colleagues using Python.
• Wrote technical reports for customers advising how to address security issues found.

Undergraduate Software Engineer - ADLINK

(2017-01 - 2018-01)

Development of existing and new systems for the company's microservice Internet of Things offering:

• Developed software using a variety of languages including: C++, Python, Bash, and Go.
• Helped maintain Jenkins continuous integration build pipelines.
• Wrote technical documentation for software developed.

Customer Service Representative - National Savings and Investment

(2014-01 - 2015-01)

Solving customer problems over the telephone as well as communicating how to operate online systems which the company provided:

• Explicit and clear communication of knowledge to non-technical customers
• Good problem solving skills to identify the cause of the problem a customer may have to then resolve it.

Laboratory Internship - Durham University

(2007-10 - 2010-05)

Maintenance and operation of experimental equipment as well as data collection and analysis:

• Time management to ensure all duties were properly fulfilled each day before deadlines to ensure that experiments remained on schedule.
• Data collection from physical samples.
• Problem solving maintenance issues such that they did not impact the experiment timelines.

MSc - Data Science - University of Bath (2021-09 - 2022-10)

BSc - Computer Science with Industrial Placement - University of Newcastle (2015-01 - 2019-01)

Certificate of Higher Education - Engineering - Durham University (2012-01 - 2014-01)