Max Vickers
Dispute Support Executive
Talent
Stockton Heath, WarringtonMember since July 9, 2024
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About
Passionate singer-songwriter with experience in national talent competitions, seeking stable opportunity to support ambitions. Eager to channel positive outlook into week-long commitments, thrive on overcoming challenges, and enjoy collaborating with teams.
Experience
Trust Alliance Group Sept 2023 - Present
- Manage inbound customer queries, with a focus on supplier-related complaints
- Utilize strong communication skills to assess complaints against business criteria
- Handle email inquiries, providing guidance and support to customers
- Ensure concerns are resolved effectively and satisfactorily
- Proficient in coffee knowledge and order processing speed
- Consistently upheld high standards in customer service
- Experienced in key holder responsibilities, including opening/closing the shop and cashing up.
Education
UCLAN University, Preston
Musical Theatre
Priestley College
BTEC Performing Arts - Distinction/ Foundation Art - B/ A Level Graphics
BridgeWater High School
Grade C and above including maths sceince and english