Megan Kaushal
Customer-focused retail professional
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About
I'm a customer-focused retail professional with experience at Thorpe Park, Hamleys, and the Harry Potter Photographic Exhibition. I'm passionate about creating smooth, memorable shopping experiences and representing brands with energy and authenticity. I was proud to be named "Star of the Month" at Thorpe Park for my service and sales performance. I bring a strong eye for detail, a commitment to high standards, and a natural ability to connect with customers in a genuine way.
Experience
Photography Retail Assistant - PomVom, Thorpe Park - Thorpe Park
(2024-03 - 2024-06)
- Assisted customers in selecting and purchasing photographic souvenirs, ensuring a personalised experience.
- Provided excellent customer service by answering questions and resolving any issues or concerns.
- Collaborated with team members to meet daily sales targets and contribute to a positive work environment.
Exhibition Host - Warner Bros, London Film Museum - London
(2022-03 - 2022-12)
- Guided visitors through the exhibition, providing engaging and informative tours.
- Assisted with ticketing and ensured smooth entry and exit for guests.
- Addressed visitor inquiries, offering knowledge about exhibits and enhancing the experience.
- Maintained a welcoming atmosphere, ensuring all guests had a memorable visit.
- Assisted in the gift shop, promoting and selling exhibition-related merchandise.
Bear Builder - Hamleys, Regent St. - Regent St.
(2021-10 - 2022-03)
- Greet and assist guests through the bear-making process.
- Operate stuffing machines and perform heart ceremonies.
- Upsell clothing, accessories, and add-ons.
- Maintain store cleanliness and displays.
- Process sales at the till.
- Support sales targets and create memorable experiences.
Education
BA - Digital Media - University of Roehampton, Putney (2020-10 - 2024-07)
