Rebecca Fallowfield
Customer service assistant
Talent
Steyning, Horsham District, West SussexMember since September 21, 2023
·
Hire this person
Send a job offer directly to this candidate
About
I have excellent verbal and written communication skills and proficient in following communication scripts and handling diverse customer topics. I have strong problem-solving abilities and research skills, as well as relationship building skills and customer engagement. I give my time to customers in a timely manner with a high level of patience and adaptability. Coupled with my empathetic communication skills, I believe I would be a valued and reliable asset to any workforce.
Experience
The Little Sweet Shop
Customer service assistant
September 2022 – March 2023 ( Temp )
- Welcomed customers with a warm and friendly approach, creating a positive and inviting shopping environment.
- Demonstrate a strong understanding of our products, features, benefits, and pricing, effectively communicating these to customers.
- Utilized cross-selling and upselling techniques to maximize sales opportunities and achieve revenue targets.
- Processed transactions accurately and efficiently, including cash handling, credit card transactions, led customer concerns and returns in a professional and customer-focused manner.
Education
Chichester College and Lewisham College 2006 – 2009 , 4 Btec Merits
