Michael Louden
Sales Assistant
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About
A friendly and reliable individual with a strong work ethic. Highly organised and hardworking, with the ability to manage responsibilities efficiently in fast-paced environments. Brings over five years of retail experience and six years of hospitality experience, demonstrating consistent professionalism, adaptability, and a customer-focused approach.
Experience
Sales Assistant - Footasylum - Middlesbrough, UK
(2021-12 - 2026-02)
- Greeting and assisting customers politely and professionally.
- Answering questions about products, prices, and services.
- Helping customers find items or suggesting alternatives.
- Handling complaints or directing them to a manager if needed.
- Restocking shelves, displays, and storage areas.
- Monitoring stock levels and reporting shortages.
- Keeping the shop clean, tidy, and organized.
- Setting up displays and promotional materials.
- Supporting colleagues during busy periods
- Communicating effectively with managers and team members.
Team Member - Greggs - Teesside Retail Park, UK
(2016-01 - 2022-01)
- Greeting customers warmly and taking orders.
- Handling complaints politely and resolving issues or escalating to a manager.
- Restocking cups, milk, and other supplies.
- Checking inventory levels and notifying the manager when items run low.
- Receiving deliveries and storing items safely.
- Keeping tables, counters, and floors clean.
- Communicating customer requests or special orders clearly.
- Supporting colleagues with tasks as needed.
Barber - The Salvation Army - Middlesbrough, UK
(2024-09 - 2026-02)
Barber - Bobby Dazzlers Barbers - Billingham, UK
(2022-01 - 2022-12)
Ad-hoc throughout 2022
Volunteer - British Heart Foundation - Billingham, UK
(2012-07 - 2013-09)
Education
BA Honours - Illustration - Cleveland College of Art & Design (2013-09 - 2016-06)
BTEC - Graphic Design - Cleveland College of Art & Design (2010-09 - 2012-06)
BTEC - ICT (Level 2) - Middlesbrough College (2009-09 - 2010-06)
GCSEs - Maths, Science, English, ICT, Geography, Art and Design & Technology - Northfield School & Sports College (2004-09 - 2009-06)
