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Michaela Georgescu

Michaela Georgescu

Operations Manager

Talent
Horton Kirby, Sevenoaks District, KentMember since September 29, 2025
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About

An accomplished people manager with over 10 years of experience leading and driving high-performance teams across diverse sectors. I am detail-oriented and adopt a professional, people-centric approach, excelling under pressure and consistently challenging myself and my teams to achieve business objectives. As a natural problem solver, I am adept at independently resolving queries and facilitating the flow of information across various business areas.

I possess multilingual proficiency in Romanian, English, and Spanish, robust IT skills, and keen emotional intelligence, enabling me to build strong rapport with internal and external stakeholders.

Experience

Professional Summary

A seasoned and multilingual people manager with over a decade of experience leading high-performing teams across operations, education, fashion, and account management. Known for a strategic, data-driven approach and strong stakeholder engagement, you consistently deliver measurable improvements in performance, compliance, and financial efficiency. Your leadership style blends emotional intelligence with structured coaching, fostering team growth and operational excellence.

Key Areas of Expertise

  • Leadership & Team Development: Managing teams of 50+ across multi-site operations, coaching, mentoring, and succession planning.
  • Strategic & Operational Management: Driving business growth, optimizing workflows, and implementing KPI frameworks.
  • Financial Oversight: Budget management, cost control, and financial forecasting for multi-million-pound operations.
  • Stakeholder Engagement: Building strategic partnerships, enhancing referral conversions, and managing B2B relationships.
  • Compliance & Governance: Ensuring regulatory adherence and quality assurance across sectors.
  • Multilingual Communication: Fluent in Romanian, English, and Spanish, enabling effective cross-cultural collaboration.
  • Supply Chain & Production: International sourcing, vendor management, and logistics coordination.
  • Sales & Account Management: Revenue growth, client retention, and product development.

Career Highlights

  • Operations Manager, Reed in Partnership: Boosted team performance by 15%, improved compliance by 95%, and increased referral conversions by 20%.
  • Senior Business Manager, Reed in Partnership: Led multi-site teams, launched a Rapid Response model adopted regionally, and improved KPIs by 20%.
  • Governor, Horton Kirby Primary School: Oversight of educational performance, budget approval, and statutory compliance.
  • Head of Account Management & Production, SkinnyDip: Managed Far East production, sales forecasting, and client relationships.
  • Senior Account Manager, SkinnyDip: Delivered fashion products to global clients, coordinated logistics, and drove sales growth.

Education

ducation Summary

Level 5 Coaching Apprenticeship – Paragon Skills

Advanced training in coaching methodologies, leadership development, and performance enhancement—supporting your people-centric management style and mentoring capabilities.

Master’s in Audio-Video Communication – National School of Political and Administrative Studies, Bucharest

Developed high-level communication skills and media literacy, enhancing your ability to engage diverse stakeholders and manage complex information flows.

Bachelor’s in Economy of Tourism and Services – Academy of Economic Studies, Bucharest

Built a strong foundation in business operations, customer service, and strategic planning—key to your success in both public and private sector roles.

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