Mildred Rozario
Customer Service and Tutorials Professional
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About
A motivated adaptable and hardworking personal, seeking a position related to Customer service and Tutorials. I am friendly, helpful and polite, have a good sense of humour. I am able to work independently in busy environments and also with team setting. I am outgoing and tactful and able to listen effectively when tackling issues. I am a good time keeper and always willing to learn new skills
Experience
Warehouse Operative - DHL HMPPS Compass Centre
(2026-01-18)
Picking and Packing operations
Switch Board Night Operator - Sofitel Hotel Terminal 5 Heathrow
(2024-11-18 - 2024-12-11)
Part Time
- Answering incoming calls politely and timely manner
- Transfer calls to correct person or department. Monitor incoming call activity and report issue to management.
- Take messages and relay them accurately. Initiate outgoing calls and coordinate conference calls
Receptionist - Dr.Mahendra Jadeja's Clinic - Mumbai, India
(2020-06 - 2024-05)
- Patients Customer Service
- Booking prior appointments for patients
- Setting up appointments with medical representatives
- Operated cash and processed cash
- Maintained knowledge of Medicines
- Replenished floor stock medicines and processed deliveries promptly
- Received and processed product returns.
- Prepared invoices for Deliveries
Assistant Teacher - Little Champs - Mumbai, India
(2014-06 - 2020-05)
- Guiding / Mentoring
- Working with a team
- Parent & community engagement
- Communication and presentation skills
- Adaptability and problem solving
- Assessing students and performance evaluation
- Established perfection in Planning, preparing and delivering lessons
Assistant Teacher - St Columba School - Mumbai, India
(2003-06 - 2013-09)
- Experience in conducting Class Assemblies, Recitation.
- Teaching students based on national curriculum guidelines within my specialist subject areas.
- Planning, preparing and delivering lessons.
- Encouraging student participation in lessons and in other school-related activities.
Education
Bachelor of Education - B. ED - Monad University (2020-06 - 2022-03)
Bachelor of Arts - BA - Monad University (2011-06 - 2014-03)
Teacher's Training College - TTC - St.
Margaret
College (2000-06 - 2002)
HSC - Arts - Jhunjhunwala College of Arts (1995-06 - 1997-03)
SSC - School - St Xavier's High school (1982-06 - 1995-03)
