Milly Haines

I am a very confident outgoing person I will always make sure customers get what they are looking for and always have a smile on my face.

George Clothing Team Leader at Asda Superstore (2024-11 – Present)

• Lead a team of 14 staff across the clothing department
• Managed rotas, performance reviews, and daily operations
• Trained new hires and mentored junior staff
• Delegated tasks and monitored team performance to meet targets
• Ensured compliance with health and safety regulations
• Resolved customer issues and escalated complex problems appropriately
• Motivated staff to maintain high standards of customer service and sales

George Clothing Colleague at Asda Superstore (2023-04 – 2024-10)

• Delivered excellent customer service and supported daily store operations
• Assisted with stock replenishment and merchandising
• Operated the till and handled customer transactions accurately

Hair Professional Apprenticeship at Kara's Hair and Beauty Salon (2022-07 – 2022-09)

• Assisted senior stylists with hair treatments and client consultations
• Learned and practiced hair cutting, colouring, and styling techniques
• Maintained salon cleanliness and prepared workstations
• Provided excellent customer service and built client relationships

Waitress at Fagins Gloucester (2022-05 – 2022-06)

• Greeted and served customers promptly and courteously
• Took and delivered food and drink orders accurately
• Maintained cleanliness and organization of dining area and service stations
• Assisted in setting up and clearing tables efficiently
• Responded to customer inquiries and resolved minor complaints professionally
• Collaborated with kitchen and bar staff to ensure timely service

BTEC Level 3 Diploma in Business – Exeter College (2014 – 2016)