
Mirdula Arora
Customer Service Expert
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About
Dedicated customer service professional with strong communication and problem-solving skills, seeking an overnight full-time role. As a mother, I manage daytime child responsibilities, so I am flexible to work in any department, including food preparation, where my home cooking experience also supports me. I am DBS checked and trained in safety and first aid, ready to contribute across departments.
Experience
Play Director at PARK PLAY (2021-09 – Present)
In my role at ParkPlay, I oversee all the activities for children and participants of all ages in the park. I plan and organize all the games and activities. As a play director, if I bring someone on as a play leader, I help them with training so they can effectively lead and engage the children. This is all part of my work as a play director at ParkPlay.
Restaurant Manager at Lara Restaurant (2016 – 2018)
- Responsible for managing the team and their roster.
- Ensured smooth operations by liaison with other departments such as the kitchen and suppliers.
- Handled customer complaints and business continuation and success.
Customer Service Assistant at Bennett Restaurant Ltd. (2012 – 2015)
- Delivered exceptional customer service and product delivery, ensuring smooth operations.
- Enhanced communication skills and deepened understanding in the food & hospitality industry.
Education
Bachelors of Arts – HIMACHAL PRADESH UNIVERSITY (2004-09 – 2008-01)