Mitchel Mcauley
Front of house / Barista
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About
An enthusiastic worker with a strong background in hospitality, a confident and skilled barista, I gained a HND in fitness, health and exercise and have had experience working as a personal trainer in a gym. I am currently looking for employment after seasonal work in the north of Scotland. My current position is front of house in a popular touring park on the NC500, in my spare time I help to run a family accommodation business.
I thrive in all environments and am extremely adaptable, I pride myself on being self motivated and the ability to thrive as part of a team or alone. I am open to new challenges or continuing to grow skills and can easily work in either Glasgow or Thurso. Fully flexible and have full availability
Experience
Front of house / Barista - Halladale Inn Touring Park
(2022-10)
- Greeting and generating rapport with both tourists and regular customers
- Maintaining cleanliness of work place
- Replenishing stock
- Helping kitchen staff in busy periods
- Serving food
- Producing hot drinks of a high standard
- Cash handling
- Serving alcohol
- Conversing with customers when appropriate
- Prioritise tasks
Stock Assistant - Home bargains
(2021-01 - 2021-09)
Providing a safe, clean and pleasant shopping experience for customers.
- Visual merchandising of products to promote sales
- Assessing possible risks on the shop floor
- Providing a high level of customer service
- Replenishing and rotating stock
- Maintaining cleanliness of the shop
- Staying up to date with company guidelines and courses
Personal trainer
(2020-03 - 2021-01)
Responsible for improving the health and fitness of clients through advice, training systems and tracking progress.
- Gathering personal details from clients
- Gathering health stats from clients and using reliable sources to determine clients overall health
- Providing nutritional and fitness advice
- Accessing lifestyle and making suggestions to improve the clients health
- Designing specific fitness programmes based upon an individual's needs
- Delivering personal one to one sessions and group sessions
- Developing and maintaining close personal relationships
- Using scientific and researched methods to ensure results
- Providing continuous support and feedback
- Using office and for training programmes
- Tracking client progress with fitness testing and relaying information to clients using excel graphs
Barista - Costa coffee
(2012-10 - 2020-01)
Providing a high quality product and service to customers and ensuring company standards are adhered to. Supervision of staff members on shift through effective delegation and shift planning. Making orders and stock counts to effectively run the store. Cash handling and key holder responsibilities.
- Adhering to company standards to deliver a quality product to customers
- Following health and safety protocols, including recording of duties in a logbook
- Supervision of staff on shift
- Using shift planners when running a shift
- Completing orders to maintain stock
- Training of new members of staff
- Staying up to date with training
Education
HND - fitness, health and exercise - Glasgow Clyde College, Anniesland
