Monica Govus
Counter Manager
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About
I am an enthusiastic, hardworking individual who always strives to achieve a very high standard in whatever task is undertaken. I can work well in a team and have experience in understanding the importance of customer service. My personal strengths include determination, generosity, and consideration for others, and the ability to use my initiative.
I am able to talk to a variety of people and can explain my ideas and thoughts clearly. I am honest, trustworthy, have a good sense of humour and try to see things from other's point of view. I am looking for a forward-thinking company that will be able to utilize my skills.
Experience
Counter Manager - Christian Dior
(2017-01 - 2018-12)
Main responsibilities
- Be fully aware and accountable for achievement of account targets and set individual targets for the team.
- Manage and develop the beauty team, conduct performance reviews, setting objectives and development plans.
- Responsibility for counter, ensuring standards of products presentation and cleanliness are of the highest standards.
- Ensure adequate weekly stock levels and shelves are fully stocked at all times.
- Seek out and be involved with outside opportunities for events and activities to promote and sell the company's products within company's guidelines.
- Submit to area weekly sales sheets along with beauty treatment activities.
Counter Manager - Clinique
(2019-01 - 2026-12)
Counter Manager - Chanel
(2018-01 - 2019-12)
Counter Manager - Liz Earle
(2016-01 - 2017-12)
Counter Manager - Clinique
(2014-01 - 2015-12)
Counter Manager - Clarins
(2013-01 - 2014-12)
Consultant - Elizabeth Arden
(2013-01 - 2013-12)
Manager - Hartwell House
(2001-01 - 2012-12)
Education
Effective Customer Care Certificate - Aylesbury College (2005-01 - 2005-12)
Beauty Therapy NVQ2 - Aylesbury College (2009-01 - 2009-12)
Beauty Therapy NVQ3 - Aylesbury College (2010-01 - 2010-12)
Commercial Workshops - Aylesbury College (2010-01 - 2010-12)
Diploma in Contemporary Architecture and Design - Online (2022-01 - 2022-12)
Diploma in Communication Skills - Online (2025-01 - 2025-12)
Diploma in Fashion Design - Online (2023-01 - 2025-12)
Diploma in Interior Designer - Online (2022-01 - 2026-12)