Morgan Ballinger

I am a hard worker and always aim to complete set tasks and jobs. I am an organized, versatile employee, eager to learn as much as possible, and always lending a hand to help when needed. I have completed levels 1 and 2 in catering and hospitality.

I have completed my level 3 qualification in kitchen larder which teaches how to run, organize, and look after the kitchen. I traveled to Canada alone at 19 experiencing a new area of the world, working with people internationally, and pushing myself to work in different environments.

Customer Assistant - Lidl - Petersfield

Picker Packer - Fatface Warehouse

• Using the RTD systems picking items for single and multiple orders
• Making sure all are in the correct bag
• Packing items using the correct labels, bags, and/or boxes to send them in

Manufacturing Worker - Smurfit Kappa

• Starting at 4 am working through till 1 pm
• Manufacturing corrugated cardboard dividers for companies such as Rimmel London and Lidl
• All dividers have to be individually made by hand with precision to create the desired result specified by the client

Hospital Support Worker - Petersfield Hospital - Petersfield

• Bringing refreshments around to every patient
• Ensuring all water jugs were set up properly so patients consistently had access to fluids
• Serving lunch and dinners
• Working 10-hour shifts
• Creating an organized schedule for when food courses to be served
• Completing all tasks to the full
• Keeping all work spaces clean and sanitized during shift and on departure

Production Line Worker - Hunts Development Midhurst - Midhurst

• Part of a production line making nasal swabs
• Working in very hygienic areas
• Wearing full body suits to not cross contaminate the items
• Very intricate work that had to be completed at a rapid rate while meeting criteria with no window for error

Care Assistant - Bluebird Care

• Drove independently to complete full care calls
• Required communication at different levels with diverse people in various situations
• Performed personal care with privacy and dignity including assistance with dressing, washing, and any comfort needs
• Demonstrated patience and capability to quickly learn individuals' routines and preferences
• Managed time effectively while driving between clients' homes
• Maintained accurate medication records and administered medication

Care Assistant / Supervisor - JAYSH Domiciliary - Bordon

• Drove independently to complete full care calls during the pandemic
• Required communication at different levels with diverse people in various situations
• Performed personal care with privacy and dignity including assistance with dressing, washing, and any comfort needs
• Demonstrated patience and capability to quickly learn individuals' routines and preferences
• Managed time effectively while driving between clients' homes
• Maintained accurate medication records and administered medication
• Promoted to supervisor for the Bordon region
• Responsible for writing rotas
• Completing and updating client files

Line Cook - The Keg - Banff, Alberta

Worked as a line cook in Banff, Alberta for 6 months.

• Began as a breakfast line chef, running and controlling that area in the kitchen
• Responsible for dinner service with own station
• Responsible for complete starting setup, prep, organizing the line and staff
• Cooking to order
• Ordering stock
• Organizing deliveries

Housekeeping - Tunnel Mountain Resort - Banff, Alberta

Worked in a housekeeping position for 4 months.

• Cleaning bathrooms, kitchens, bedrooms
• Changing sheets
• Replenishing supplies for guests

Guest Service Agent - Marmot Basin Ski Resort - Jasper, Alberta

Worked as a guest service agent at Marmot Basin Ski Resort in Jasper, Alberta, assisting arriving customers face to face.

• Responsibilities included cash management
• Customer service skills
• Teamwork as well as independent work
• Used an RTP system to control data on RFID cards for individual customers
• Worked as a rental technician, assisting customers in the rental process
• Guiding them through waivers and equipment fittings

Rental Technician - Marmot Basin Ski Resort - Jasper, Alberta

• Assisting customers in the rental process
• Guiding them through waivers and equipment fittings
• Required good communication skills with customers and superiors
• Organization when preparing equipment for groups and individual service

Chef / Sous Chef - The Town House

Advanced from breakfast chef to sous chef at the town house within a year.

• Ran the kitchen single-handedly
• Managing orders from multiple companies
• Completed and filed necessary kitchen documents
• Organized the fridge, freezers, and dry storage to meet health and safety standards following FIFO rule
• Achieved a score of 5 in the health and safety inspection in the kitchen
• Communicated with kitchen staff and front of house team regarding plate directions and dietary needs

Kitchen Porter / Chef - The Stables Wine Bar and Kitchen

Progressed from kitchen porter to running the kitchen and front of house at Stables Wine Bar and Kitchen over the year.

• Responsible for kitchen prep and running service during shifts
• Performed complete clean down of the kitchen at the end of service
• Managed front of house tasks during kitchen breaks, including taking and delivering orders
• Making drinks
• Processing payments
• Improved organizational skills and communication with staff and customers

GCSE - English Language

GCSE - English Literature

GCSE - Mathematics

GCSE - Photography

GCSE - Art

NCFE Level 1 - Creative Craft

NVQ Level 1 - Catering and Hospitality

NVQ Level 2 - Catering and Hospitality

NVQ Level 3 - Kitchen Larder