UX Research (Fintech/Corporate)
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I'm naturally curious and love to study how people engage with new-age financial products. My background as a Historian at University has given me a great platform in developing research techniques and interpreting the data.
I will use quantitative and qualitative data to:
Identify your company's key strengths, weaknesses, and competitive position in the market
Conduct market research and end-user research
Create low-cost prototypes to iterate and explore multiple avenues
Craft the value proposition of the product and paint the story for why the product matters
Back up the narrative with compelling evidence
Design an intuitive user experience that enables others to use your product
Swyftx, London, UK (FTC) October 2021-Present Researcher (UX) • Identify and investigate the main issues users are having on the platform (App and Desktop) • Investigate user transactions • Verify KYC documents for compliance • Oversaw exponential user growth. Over 50% in 3 months.
EDUCATION: Queen Mary University of London 2017-2019 Master of Arts in History (MA) (Distinction) Honours Thesis: ‘A Macro study of the relationship between culture and biology throughout human history’ Relevant courses: History of Emotion, History of Science, Interpretation of Historical Data Sets The University of Westminster 2013- 2016 Bachelor of Arts Honours) in History (2:1)
