Nabila Raouia

Customer focused and professional hospitality worker with experience in luxury hotels and customer service. Experienced in maintaining high standards of cleanliness, presentation and guest comfort. Reliable, attentive to detail and confident working in professional and luxury environments.

Turn Down service - JW Marriott Grosvenor Hotel

(2023-06 - 2024-06)

Provided high-quality service in a luxury hospitality environment.

• Prepared guest rooms for evening and ensured they were clean, tidy and comfortable.
• Closed curtains and adjusted room lighting, turned down beds.
• Paid attention to details to ensure guest satisfaction.
• Worked as part of a team to maintain excellent service standards.

Sales Assistant - Zara - Inditex

(2021-10 - 2022-01)

• Assisted customer and provided friendly and professional service.
• Assisted customer with product selection and enquiries.
• Operated the till and processed customer payments accurately.
• Supported sales targets and created a positive shopping.
• Maintained shop floor standards presentation, product organisation and stock replenishment.

Room attendant - Claridge's Hotel

(2021-07 - 2021-09)

• Cleaned and maintained guest rooms to high hotel standards.
• Made beds and changed linen and towels.
• Cleaned and refreshed bathrooms.
• Replenished guest amenities and supplies.
• Ensured rooms were clean, tidy and ready for guest.
• Paid close attention to detail and guest comfort.

kitchen Assistant - Relais de Paris Restaurant (Morocco)

(2017-01 - 2019-12)

• Prepared food while following hygiene and quality standards.
• Worked efficiently in a busy restaurant environment.
• Supported food preparation and daily kitchen operations.
• Maintained cleanliness and organisation.

Professional Hotelier - Hotel cuisine specialist - specialized institute of technology in hotel and tourism Meknes, Morocco (2011-10 - 2013-07)