Mariana Mariana

Customer-focused hospitality professional with 8+ years of experience across cafe operations, food service, catering support and cleaning services. Proven ability to supervise teams, maintain high hygiene and safety standards, and deliver friendly, efficient service in busy environments. Reliable, calm under pressure and committed to creating a positive customer experience.

Cafe Supervisor at Compass Group (2024-01 – 2026-12)

• Managed day-to-day cafe operations in a fast-paced customer service environment.
• Delivered consistently high standards of customer service and handled customer needs professionally.
• Supervised, supported and trained team members to maintain efficient service.
• Maintained food hygiene, cleanliness and workplace safety standards.

Hospitality Assistant at BaxterStorey (2022-01 – 2024-12)

• Provided professional food and beverage service in a busy hospitality setting.
• Supported catering events and service preparation to ensure smooth operations.
• Maintained a clean, organised and welcoming customer environment.
• Worked effectively with colleagues to deliver a high level of customer satisfaction.

Cleaner at Contact 4 LTD (2021-01 – 2022-12)

• Maintained high standards of cleanliness and hygiene across assigned areas.
• Completed duties efficiently and followed workplace health and safety procedures.

Domestic Assistant at NHS Property Services (2018-01 – 2021-12)

• Maintained clean, safe and hygienic environments in line with strict procedures.
• Followed infection-control, health and safety requirements with care and attention to detail.
• Worked reliably as part of a team in a professional healthcare environment.

Qualified Nurse – IFMDA