Naima Khatun

Accounting & Finance graduate (First-Class Honours) from Manchester Metropolitan University

Talent

ManchesterMember since May 20, 2026

Excellent customer service and communication skillsHandling customer queries, complaints, and problem resolutionCash handling and transaction accuracyData entry, record keeping, and attention to detailTeamwork and collaboration in fast-paced environmentsTime management and ability to meet deadlinesMS ExcelSage

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About

A highly motivated and friendly Accounting & Finance graduate (First-Class Honours) from Manchester Metropolitan University. Experienced in customer service environments, providing excellent service, handling queries efficiently, and maintaining accuracy under pressure. A reliable team player committed to delivering a positive customer experience and supporting organisational goals.

Experience

Admin - Amazon - Rochdale

(2021-09 - 2024-12)

Supported customer order processes with accurate data entry and inventory tracking.
Maintained attention to detail while working under high-volume operational pressure.
Worked collaboratively within a team to meet strict deadlines and service targets.
Assisted in resolving stock and order-related issues efficiently.

Customer Service - Primark - Manchester

(2019-11 - 2020-12)

Delivered excellent face-to-face customer service and resolved customer queries professionally.
Handled cash and card transactions with accuracy and integrity.
Maintained confidentiality and demonstrated strong interpersonal skills.
Worked efficiently during peak trading periods to ensure customer satisfaction.

Admin - JD Sports Plc - Rochdale

(2016-07 - 2022-07)

Supported warehouse operations while maintaining high standards of accuracy and safety.
Demonstrated teamwork and reliability in a fast-paced working environment.
Assisted with stock control and organisation to support customer demand.