Naomi Pickett

Offering abilities in creative program management and sensory-based educational experiences, with strong skills in scheduling, maintaining routines, and adapting to dynamic environments. Reliable and flexible professional skilled in fostering engagement and delivering high-quality services to diverse audiences. Equipped with paediatric first aid certification and a full clean driver's license.

Franchise Owner - Hartbeeps Sutton & Wallington

(2025-01)

• Maintained a strong relationship with employees and communicate with Franchisor
• Ensured quality control by regularly inspecting products and services offered by the franchise.
• Generated monthly reports outlining key performance indicators such as sales figures, customer satisfaction ratings.
• Coordinated special events to promote the business
• Building booking systems for each term
• managing stripe, termly and annual reporting
• prop management and stock takes

Franchise Co-owner - Hartbeeps Cobham, Leatherhead & Surrounding

(2023-01 - 2025-01)

• Established and maintained business relationships with local suppliers.
• Estimated materials and labor required to complete various job duties.
• Reviewed financial transactions for correct authorization and budgeting.

Imaginator - Hartbeeps Sutton & Wallington

(2020-12 - 2023-01)

• Running baby and toddler magical musical sensory classes for 3 tailored stages from birth-5yrs.
• Following scripts and soundscapes to bring theatrical stories to life whilst taking parents and their little ones into the world of the imagination.

Customer Teams Manager - Sainsburys local, Wimbledon

(2020-03 - 2021-08)

• Started as a customer assistant, working tills, pulling in deliveries, stock etc.
• Promoted to a CTM (Customer teams manager role) In charge of staff and opening/lock up, taking queries on phone and talking with management.
• Coached and motivated team, driving sales and delivering exceptional customer service.

Nanny - PRIVATE FAMILY, Wimbledon Park

(2019-11 - 2020-01)

• 3.5 days per week for 2 boys aged 8 months and 7 years old.
• Developed strong relationships with the children and their families.
• Took on variety of roles, working flexible hours to meet fluctuating needs of family.
• Managed the children's daily routines, such as meal times, bath times, and bedtimes.

Sole charge nanny - Private Family, Earlsfield

(2018-08 - 2019-10)

• 4 days a week in Earlsfield Caring for B 11 months (at start).
• Daily care, cooking, nursery duties, baby led weaning, aiding all areas of development.
• Developed age-appropriate educational programs for the children.
• Assisted in potty training, feeding and bathing of toddlers and infants.

Nanny - Private, Wimbledon Park

(2017-03 - 2018-07)

• 4 days in Wimbledon Park G18m B3.5 (at start).
• Sole charge, school pick ups, attending playgroups and playdates with local nannies, implementing good behaviour and manners, crafts at home, serving nutritious meals, baking, play-dough etc.
• Built trust through open communication with both children and their parents.
• Exhibited patience and understanding when dealing with difficult behaviors from children.
• Took children for walks or played in park, maximizing time spent outdoors.
• Managed household chores such as laundry, tidying up bedrooms, taking out trash.
• Tended to general needs of children while supervising and enforcing safety in day-to-day activities.

Nanny - private., Wallington

(2017-01 - 2017-08)

• 2 day a week nanny in Wallington TWINS.
• Sole charge care for 18-month-old twin boys and occasional help with 4 yr old brother with additional needs.
• Took children for walks or played in park, maximizing time spent outdoors.
• Taught basic life skills such as manners, respect, and responsibility
• Developed relationships with the children to foster trust and respect.

Room Leader, Level 3 - Cooperative Childcare, Wimbledon Park

(2012-09 - 2017-01)

• Full Time Nursery Nurse caring for children aged 6 months to 5 years old.
• Under 2's Room Leader from June 2015.
• Organised stimulating activities such as art, music, outdoor play and educational games.
• Demonstrated excellent observational skills to identify any potential issues or developmental delays in the children's development.
• Delivered high standards of physical care including toileting assistance, hygiene maintenance and medication administration where necessary.
• Provided quality care for children aged 0-5, ensuring their safety and well-being at all times.
• Participated in regular training sessions regarding childcare practices such as first aid, manual handling.
• Coordinated daily routines such as nap times, meal times and toilet visits.
• Supported new starters settling into the Nursery environment by providing them with reassurance during transition periods.
• Carried out regular health checks on each child including temperature monitoring, weight recording and nappy changing duties.

Care worker - Allied Healthcare

(2016-04 - 2016-09)

• Supporting clients in their own homes on a zero hour contract.
• Assisted in maintaining personal hygiene, dressing, mobility and nutrition needs.
• Demonstrated excellent communication skills both verbal and written when interacting with patients and colleagues.
• Developed strong relationships with vulnerable clients, providing emotional support and understanding.
• Managed multiple tasks efficiently under pressure while adhering to strict deadlines.
• Ensured cleanliness of living environment and kept records of client's progress.
• Provided compassionate care for elderly clients, ensuring their safety and well-being at all times.
• Attended relevant training courses on topics such as infection control, dementia awareness, in order to stay up-to-date with best practices in the field of caregiving.
• Offered companionship to elderly individuals who were socially isolated or lonely.

Cache Level 3 Diploma - Children and Young People's Workforce