Neha Kaushal

Experienced volunteer engagement, recruitment, and people-focused professional with a strong track record of developing and supporting diverse volunteer programmes. Skilled in volunteer recruitment, onboarding, training, retention, engagement, and stakeholder management, with experience working collaboratively across organisations to deliver positive outcomes. Passionate about creating inclusive environments where volunteers feel valued, supported, and empowered to contribute.

Adept at using feedback, data, and best practice to improve volunteer experiences, strengthen engagement strategies, and support organisational objectives. Recognised for building strong relationships, driving continuous improvement, and delivering high-quality volunteer and people-focused initiatives.

Recruitment Consultant - GreatFind Recruitment

(2021-08)

Collaborated closely with clients and hiring managers to manage the full end-to-end recruitment process, from initial job briefing and sourcing through to interview coordination, offer negotiation, and onboarding.

• Coordinated and delivered end-to-end recruitment processes include sourcing, screening, interviewing, offer management, and onboarding.
• Sourced candidates via LinkedIn, job boards, and referrals, assessing suitability against current vacancies and client requirements.
• Post and advertise job vacancies, review applications, and conducted thorough CV screening.
• Contact candidates to pre-screen and assess technical skills, communication abilities, and overall role suitability.
• Arrange and coordinate interviews, ensuring smooth and professional experience for both clients and candidates.
• Participate in client meetings to take detailed job briefings and support consultants in delivering recruitment solutions.
• Provided tailored support to candidates, advising on CV improvements and interview preparation to ensure high-quality candidate experience.

Volunteering Support & Recruitment Coordinator - Carramea Community Centre

(2016-09 - 2019-09)

• Led volunteer recruitment, onboarding, engagement, and support activities for volunteers from diverse backgrounds.
• Developed and implemented structured volunteer programmes, policies, and processes to enhance volunteer experience and participation.
• Promoted an inclusive and welcoming environment, encouraging diversity, equality, and belonging across volunteer teams.
• Coordinated volunteer induction, training, supervision, and development activities to support volunteer effectiveness and retention.
• Established volunteer support systems including regular reviews, supervision meetings, and recognition initiatives.
• Collected feedback from volunteers and stakeholders to identify improvements and enhance programme effectiveness.
• Maintained volunteer records, monitored participation, and prepared reports to support organisational planning and decision-making.
• Worked closely with senior leaders and community stakeholders to ensure volunteer programmes aligned with organisational objectives.
• Managed volunteer onboarding and exit processes, ensuring a positive and professional experience throughout the volunteer lifecycle.
• Supported learning and development initiatives and evaluated training outcomes to drive continuous improvement.

HR Executive - Pengala Learning

(2015-07 - 2016-01)

• Aligned recruitment strategies with business requirements, managing end-to-end recruitment processes at all levels.
• Conducted sourcing, technical screening, profiling, and reference checks for specialist roles.
• Implemented digital recruitment strategies and supported managers with candidate selection.

HR Executive - Rise India Education Solutions

(2015-01 - 2015-07)

• Delivered employee engagement projects, including surveys and action plans.
• Managed inductions, onboarding, and appraisal documentation.
• Maintained HR records and ensured compliance with company procedures.

HR Recruiter - Global Talent Pool

(2012-10 - 2014-12)

• Carried out recruitment campaigns, sourcing through multiple channels including headhunting and networking.
• Supported training and development initiatives for client projects.

Master of Business Administration - Human Resources - Annamalai University (2010 - 2012)

Bachelor of Commerce - Finance - Kanpur University (2007 - 2010)

Diploma - Banking and Insurance - Annamalai University (2011)