Nevaeh Heaver

Friendly, reliable, and hardworking individual with over three years of customer service experience, including working as a waitress and in busy retail environments. Confident communicating with customers, working as part of a team and staying organised in fast-paced environments. I enjoy helping people, providing excellent customer service, and creating a welcoming experience for customers.

I am eager to develop my hospitality skills further and bring a positive attitude, strong work ethic, and willingness to learn to a restaurant team.

Waitress - On the Water

(2023-04 - 2025-01)

• Welcomed customers and helped create a friendly, positive dining experience.
• Communicated politely and professionally with customers and colleagues.
• Worked as part of a team to help service run smoothly during busy periods.
• Responded to customer requests and helped resolve any queries.
• Maintained a clean, tidy and presentable working environment.
• Managed responsibilities efficiently while providing attentive customer service.

Customer Service / Retail - Waitrose

(2024-11 - 2025-08)

• Provided friendly and helpful customer service in a busy retail environment.
• Aided customers with enquiries and helped them find what they needed.
• Worked collaboratively with colleagues to complete daily tasks.
• Maintained ambitious standards of cleanliness, presentation, and organisation.
• Managed tasks efficiently during busy periods while staying professional.

Customer Service / Retail - Asda

(2025-08 - 2026-02)

• Helped customers and provided a positive shopping experience.
• Worked effectively with colleagues to support the smooth running of the store.
• Followed workplace procedures and supported tidy, organised areas.
• Adapted to changing priorities and completed tasks within expected times.

GCSE - English

GCSE - Maths