Nicholas Ford

Commercially focused sales professional with 18+ years' experience across automotive, property, finance and B2B environments. Proven ability to generate new business, manage accounts, build long-term client relationships and support revenue growth in target-driven settings. Experienced in prospecting, qualifying opportunities, managing the full sales cycle and delivering a high standard of customer service from first contact through to close and aftersales support.

Brings strong communication, negotiation and relationship-building skills, with the adaptability to work across both B2B and B2C markets and contribute positively to business development activity.

Sales Negotiator / Valuer - Latham Estate Agents

(2026-02)

• Generate new business through prospecting, relationship building, referrals and local market networking.
• Manage client relationships throughout the sales process, providing advice, negotiation support and regular updates.
• Carry out valuations and market appraisals, using commercial awareness to identify opportunities and win instructions.

Sales Executive - Toyota Pinkstones

(2025-12 - 2026-02)

• Managed customer enquiries, identified buying needs and supported the full sales process from initial contact to handover.
• Built rapport with customers, maintained strong product knowledge and delivered a consultative sales approach.
• Supported dealership revenue through vehicle sales, finance conversations and customer-focused service.

Delivery Driver - Royal Mail

(2025-08 - 2025-12)

• Maintained high service standards while managing daily delivery routes efficiently.
• Ensured timely deliveries and consistent adherence to procedures.

Sales Executive - Alps Ltd

(2025-04 - 2025-07)

• Generated new business through broker networking, outreach and relationship-led sales activity.
• Managed client and broker relationships to support account development and identify commercial opportunities.
• Sold add-on products to existing customers, helping increase revenue and strengthen account value.

Sales Executive - Burns Garages Ltd

(2021-06 - 2025-02)

• Managed the full sales cycle, from initial enquiry and qualification through to presentation, negotiation, close and aftersales support.
• Used digital sales platforms including Auto Trader to support lead generation, pipeline activity and conversion opportunities.
• Built long-term customer relationships that encouraged repeat business, referrals and sustained customer satisfaction.

Census Officer - Office for National Statistics

(2021-03 - 2021-05)

• Collected and verified census information accurately.
• Demonstrated strong communication and organisational skills.

IT Client Account Manager - DapperApp

(2020-10 - 2021-03)

• Managed B2B client relationships, supporting account growth, retention and day-to-day service delivery.
• Generated approximately 30% of new business through proactive cold calling and outreach activity.
• Built strong client and partner relationships through responsive communication and commercial awareness.

Sales Executive - Jaguar Swansway Group

(2019-10 - 2020-03)

• Sold premium and luxury vehicles while delivering a professional, high-end customer experience.
• Upsold higher-value models, optional extras and associated products to increase transaction value.
• Contributed ideas and market insight to help strengthen dealership performance and customer engagement.

Sales Executive & Motability Specialist - Burns Garages Ltd

(2008-02 - 2019-10)

• Managed vehicle sales and Motability applications, supporting customers through each stage of the buying process.
• Delivered excellent customer service alongside accurate administration and process management.
• Developed strong automotive finance, compliance and product knowledge within a busy dealership environment.

Level 5 Advanced Diploma in Sales Management - Sales Management

Level 2 Diploma in IT Practitioner's ICT System Support - IT

Qualification - Recreation and Leisure Industries - City & Guilds

10 GCSEs