Nikki Braidwood

An experienced HR Professional – truly believe that HR is about people supporting people. Passionate about moving up in an HR role & making a difference to a company & employees through advice & coaching. Focused on the correct & budgetary outcomes to benefit both the business & employee morale. Excellent communicator, motivated, flexible, passionate about ensuring employees are valued, respected & nurtured to be the best version of themselves.

Group HR Manager at Active Hospitality, Easthampstead Park Hotel (2024-02 – Present)

HR Management of 3 hotels within the Active Hospitality Group (Wokingham, Woking & Buckingham). Provide day to day support for the efficient running of the HR Department. Travel between the properties is a key part of the job.

• HR Management of 3 hotels within the Active Hospitality Group (Wokingham, Woking & Buckingham)
• Employee Relations – dealing with all ER issues, giving appropriate advice to Department Managers & ensuring appropriate action is taken
• Dealt with sexual harassment, performance management, disciplinary, discrimination claims, redundancies & ACAS early conciliation
• Recruitment and Selection: get the right people and coach hiring managers on recruitment activities
• Onboarding: integrate all new employees into the company
• Learning and Development: monitor and communicate all training within teams and ensure personal development plans are in action
• Employee wellbeing: make time for quality conversations and signpost employees appropriately
• General administration: prepare contracts and formal letters, right to work checks & compliance
• Manage documentation for monthly payroll and ensure all starters, leavers, amendments are accurate
• Management of National Minimum Wage changes with monthly checks on employees dates of birth
• Implemented Hospitality Rewards to improve morale & employee engagement
• Researched & implemented a change to a different recruitment portal, resulting in £7,900 annual cost saving
• Introduced an employee notice board in the staff canteen communicating vacancies, benefits and training opportunities
• Delivered a training programme for first class customer service & upselling with no budget
• Delivered Train the Trainer to 33 Senior Managers across all hotels
• Liaised with Head Chef regarding Department restructuring, resulting in £1,000 annual salary savings
• Implemented a Guest Relations role to ensure optimum customer service
• Reviewed Reception team structure to address lone working risks and improve cover
• Introduced staff food budget and offerings (£50 per day)
• Introduced a night menu for late guests
• Introduced a Daily Brief for the night team
• Introduced a full induction programme across all hotels
• Currently introducing timely probation reviews across all hotels

Various temporary roles at Career Break & Temping (2023-09 – 2024-01)

Career break and temporary work

HR Advisor at Phyllis Court Members Club (2021-11 – 2023-09)

Provided HR support across the Club including recruitment, onboarding, performance management and employee relations.

• Provided advice on recruitment and supported managers with developing job descriptions and adverts
• Lead on all onboarding activities including running of Induction & recruitment for Henley Regatta
• Supported managers with setting new starter objectives and probation periods
• Supported the Performance Management process – initiation, tracking meetings, following up with Managers
• Scheduled, coordinated and facilitated new starter 8-week review sessions
• Prepared payroll information for the Finance & Payroll Manager
• Responsible for the employee handbook and staff induction documents
• Conducted regular HR system and compliance checks, including pay rates and eligibility to work documentation
• Provided confidential ad hoc advice and support to employees and managers
• Partnered with line managers on ER issues including dispute resolutions, disciplinaries, grievances, absence, and redundancy
• Attended training and networking events in appropriate areas to ensure knowledge is up to date
• Administered the staff benefit and recognition schemes

CIPD Level 5 in Human Resource Management – AVADO Home Learning (2017-09 – 2018-06)

CIPD Level 3 in Certificate in Human Resource Practice – Newbury College (2012-09 – 2013-06)

Level 2 Certificate in Principles of Business & Administration – LAO (2013-01 – 2013-12)