Sales and Customer Service
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A courteous, polite individual with exceptional customer service skills, and the ability to provide an effective service. Experienced in working under pressure in a quick paced fast-moving environment ( Call centre) Helpful and approachable but also commercially minded and having the ability to promote facilities and maximise sales opportunities at all times. A quick learner who can absorb new ideas, communicate clearly and effectively and also find suitable solutions to meet the needs of customers.
Worked as retention agent for the Times snd Sunday Times publications. Trained on CRM tools ( Salesforce and GI)
LEVEL 2 CYBER SECURITY/ INFORMATION SECURITY & DATA PROTECTION cpd accredited/
