Customer service
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I Hope to be engaged in a competitive environment where my skills and potential can reach full utilization for the growth and survival of the employer’s business.
To impact and contribute to the development of the organization via innovative ideas.
I am a dedicated and a compassionate Communication graduate with a passion of storytelling and communication, seeking a fulfilling career in an organization where I can utilize my strong communication skills and empathy to make a public impact on the lives others.
Currently in the process of completing my NVQ level 3 in Health and Social Care to further enhance my skills and knowledge.
HOWLISH HALL RESIDENTIAL CARE HOME
Care Assistant 2023 - till date
Train the Trainer Moving Handling
Care plan reviewer.
•I train staff on how to move & Handle up to level 2 and also access residents for hoist and slings.
ELLA LOGISTICS SERVICE2021 - 2023
•Planning and managing logistics, warehouse and Transportation
•Maintaining and keeping proper and accurate record of clients inquires and provide timely solutions.
•Directing, optimizing and coordinating full order cycle.
•Schedule large shipments and plan logistics to ensure there is sufficient storage space for incoming items.
•Keeping of file of goods shipped and received by preparing regular shipping and receiving reports for the management.
FEDERAL RADIO CORPORATION OF NIGERIA 2020 - 2022
Intern in Broadcast department.
ADEOLU HOSPITAL, Lagos 2019 - 2021
•Daily living and independent skills: Helping people to get organized, plan their day, clean, meal-plan and shop.
•Aiding communication
•Providing emotional and behavioral support
•Keeping active
•Socializing
•Medication management
OYEBADE OYEDEPO & Co (Chartered Accountants) 2015 - 2017
•Maintenance of the journals and ledgers
•Bookkeeping
•Business partnering between the organization and the clients.
FIRST BANK OF NIGERIA (Headquarters) Lagos
Office of the executive director retail banking southFeb 2014 - Sept. 2014
•Worked in the corporate affairs team where I interacted directly with customers. This enhanced my interpersonal relationship and installed proper ethics of money handling. I was trained on how to be accountable & how to maintain effective customer relation.
•Public awareness of the company’s service and rebranding of Lagos, Corporate products.
•Performing secretarial duties.
B.Sc. (Hon)Mass Communication
Leadcity University, Nigeria
2011 - 2015
Institute of Strategic Customer Service and Trade Management of Nigeria
Proficiency diploma in customer service and trade management 2015
NVQ Level 3 in Health and Social Care (In Progress)