IT Support and Technical Consultancy
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Provision of IT support and technical services, and consultancy on digital solutions architecture, design and implementation.
Dynamic and detail oriented IT professional with almost 20 years of experience in software support in a large organisation. Proven technical expertise and track record of customer satisfaction at all organisation levels and focus on service management / delivery improvements. Skilled in Microsoft 365, Azure, Exchange Online support and administration, and implementing and supporting business critical systems in accordance with ITIL standards.
Certified in Cybersecurity with ISC2 and able to work reliably in high risk scenarios or to project deadlines. Strong communicator and team player, adept at liaising with stakeholders and mentoring junior staff to enhance team performance and deliver great customer service. Quick learner and driven to create and provide business value.
Cloud technologies. Programming and automation. IT Service Management.
