Paal Singh

Detail-oriented and tech-savvy professional with experience in AI output evaluation, web and mobile application testing, and digital content creation. Proven ability to assess quality, accuracy, and usability across digital products, including large language model outputs. Strong analytical skills, excellent communication, and a consistent track record of delivering clear, actionable feedback to improve systems and user experience.

AI Quality Analyst / AI Evaluator at Outlier AI (2025-11 – Present)

Evaluate and annotate AI-generated responses to improve accuracy, reasoning, tone, and instruction adherence.

• Evaluate and annotate AI-generated responses to improve accuracy, reasoning, tone, and instruction adherence.
• Identify factual errors, logical gaps, and clarity issues across diverse task types (summarization, analysis, creative tasks).
• Provide structured, high-quality feedback aligned with evolving evaluation guidelines.
• Apply QA and usability-testing principles to assess AI outputs from an end-user perspective.

Freelance Web & App Tester at Testbirds (2016-02 – Present)

Manual testing and quality assurance for web and mobile applications.

• Designed and executed manual test cases for web and mobile applications.
• Performed cross-browser and cross-device compatibility testing.
• Conducted exploratory, regression, and usability testing to identify UX and functional issues.
• Reported clear, actionable bugs to development teams, improving release quality.

Social Media & Community Assistant at CoinsAndSkins (Web3) (2023-05 – 2024-01)

Content creation and community management for Web3 platform.

• Created and managed content for Discord and Twitter/X.
• Moderated online communities, ran AMAs, and promoted product features.
• Used user feedback and analytics to refine communication strategies.

Independent Music Producer & Digital Content Creator at Self-Employed (2016-01 – Present)

End-to-end digital content creation and music production.

• Managed end-to-end digital content projects, including platform testing and optimization.
• Created multimedia content generating 3M+ total streams.
• Used analytics and user feedback to improve content delivery and usability.
• Automated workflows using AI productivity tools.

IT Demonstrator (C# & Discrete Algorithms) at Birmingham City University (2015-10 – 2015-11)

Technical guidance for students in programming fundamentals.

• Provided technical guidance to students in programming fundamentals and algorithms.

BSc in Computer Science – Birmingham City University (2013 – 2015)