Pinar Dogan

Passionate and driven professional seeking a role where I can leverage my strong communication skills and adaptability. With proven experience thriving in both collaborative ad independent environments, I excel in teams of all sizes and under pressure, consistently delivering results while maintaining a growth orientated mindset. My dedication to setting and achieving realistic goals, combined with a proactive approach to challenges, makes me eager to contribute to a company that values innovation, teamwork, and continuous development.

Beauty Specialist at Boots (2025-05 – 2026-03)

• Developed strong sales skills by confidently recommending products, understanding customer needs, and consistently working towards sales targets.
• Built excellent communication and interpersonal skills by engaging with a wide range of customers, providing personalised advice, and creating a positive customer experience.
• Maintained a clean, organised, and visually appealing shop floor, ensuring high standard and the environment was ready for customers.
• Developed strong knowledge of beauty products and services, using this to identify customer needs, recommend suitable solutions, and resolve queries professionally.
• Conducted product demonstrations to highlight features and benefits, increasing purchase likelihood.
• Used profiles and current trend awareness to provide bespoke recommendations to clients.
• Offered insightful feedback on fit and style, leading to enhanced customer satisfaction.
• Provided exceptional customer service, resolving queries and offering product recommendations.
• Assisted in merchandising efforts, creating visually appealing displays to boost sales.
• Fostered a positive team environment, encouraging open communication and mutual support among colleagues.

Door Supervisor at Diffusion Elite Security (2024-07 – 2025-05)

• Dealt with potential conflict situations in controlled and professional manner.
• Deterred anti-social behaviour and criminal activities impacting occupant or visitor safety.
• Implemented crowd control measures during high-traffic events, ensuring orderly conduct and safety. Participated in security briefings and training sessions to stay updated on best practices and legal requirements.
• Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.
• Performed random security checks on many people, daily when entering the establishment.

Cafe Assistant/Barista at Phyllo Bakehouse (2023-06 – 2024-01)

• Coordinated with kitchen staff to ensure timely preparation and presentation of high-quality food.
• Operated kitchen appliances safely and responsibly to reduce risk.
• Handled customer complaints with diplomacy, resolving issues to ensure satisfaction
• Managed cafe openings,including setting tables, restocking inventory and filling cash drawers.
• Conducted inventory checks and restocked service items to ensure availability and readiness for peak dining periods.

Assistant Manager at Pepe Rosso (2021-01 – 2021-08)

• Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
• Supervised supply purchases, management and tracking in line with budgetary requirements.
• Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
• Monitored inventory levels, placing orders for stock replenishment to prevent shortages.
• Adapted quickly to changes in workload, maintaining high productivity under pressure.

Sales Advisor at Debenhams (2020-01 – 2020-05)

• Conducted product demonstrations to highlight features and benefits, increasing purchase likelihood.
• Used profiles and current trend awareness to provide bespoke recommendations to clients.
• Offered insightful feedback on fit and style, leading to enhanced customer satisfaction.
• Provided exceptional customer service, resolving queries and offering product recommendations.
• Assisted in merchandising efforts, creating visually appealing displays to boost sales.
• Fostered a positive team environment, encouraging open communication and mutual support among colleagues.

Diploma of Higher Education in Law with Psychology – Westminster Kingsway (2024)

Diploma of Higher Education in Business Studies – Stanmore College (2021)

Level 2 in Beauty Therapy (2021)

Btec in Design and Technology – Harrow College

Diploma of Higher Education in Childcare Early Years Education – Stanmore College (2019)

GCSEs in Math, English, Physics, Biology, Chemistry, Sociology, Spanish – Queen's School (2018)

Btec in Design and Technology – Acland Burghley School (2016)

GCSEs in Turkish – Grafton Primary (2013)

Level 2 in Customer service and hospitality (2025)