Polly Kaur

I’m a hard working individual, who has a well-organised approach to work. I am a conscientious and self-motivated worker who enjoys a challenge. I am prepared to learn new skills and methods in order to carry out new responsibilities.

I have a good working knowledge of computers and most Microsoft applications, along with excellent customer service skills which are reflected in my various qualifications. I’m polite, responsible, mature, and honest. I enjoy working as part of a team and/or on my own initiative.

Business Development Executive - Education and Skills Development and Training

(2026-02)

• Demonstrating excellent customer service
• Communicating with a range of service users of different abilities, backgrounds and roles
• Leasing with tutors, administrators and students/head teachers to organise training and teams meetings
• Self motivated to organise and execute tasks to deadlines
• Working on my own initiative to problem solve and resolve any discrepancies/issues
• Ensuring policies and procedures are met with care and professionalism

Teaching assistant - Willow primary school

(2019-09 - 2026-02)

• Working with children of various ages with SEN
• Working with children and adults with EAL
• Regulating dysregulated children
• Supporting learners with various skills, needs and abilities
• Supporting the Teaching staff and colleagues enabling them to teach
• Providing first aid
• Supporting conflict resolution and aiding with restorative practice
• Teaching small groups of high needs children
• Running phonics intervention groups for various abilities
• Ensuring children understand and adhere to British Values

Learning support assistant - Our Lady Mount Carmel Primary school

(2018-09 - 2019-07)

• Working 1 to 1 with KS1 pupils to provide additional support
• Working in groups of children to reach the learning objective
• Provide support for the class teacher
• Supporting the learning of literary, phonics, maths mastery, topic subjects and supporting guided reading
• Dressing classroom displays
• Ensuring the upkeep of children’s learning logs
• Adhering to school and government policies and procedures
• Accompanying the children to mass
• Photocopying
• Teaching ICT to the children

Teaching assistant/Learning support assistant - Goodrich Primary

(2016-09 - 2018-01)

• Working one to one with children with SEN and speech and language difficulties
• Teaching groups of children phonics/literacy and maths
• Supporting the teaching to deliver the Early years foundation curriculum
• Writing observations and maintaining student profiles/learning journals
• Liaising with teachers and parents for the best interests of the child
• Interacting/educating children within the early years department
• Dressing display boards
• Communicating with adults and children from all nations, backgrounds and abilities
• Displaying professionalism and excellent customer service at all times
• Adhering to government guidelines

Nursery assistant/play worker - First steps Montessori

(2015 - 2016)

• Assisting the nursery nurse to ensure the smooth running of the Montessori
• Educating/supporting children to learn
• Adhering to the Montessori’s policies and procedures
• Demonstrating professionalism at all times
• Being the point of contact between parents and management
• Ensuring a safe welcome and handover of children
• Assisting children with personal care and hygiene
• Adhering to the EYFS

Kitchen Assistant/Tea Cook - THE ELMS RESIDENTIAL HOME

(2013-10 - 2015)

• Serving breakfast/lunch/dinner to the residents
• Serving tea/coffee/cold drinks to the residents
• Assisting the cook to prepare lunch
• Loading/unloading the dish washer
• General tidying of the dining room and kitchen
• Assisting the residents

Orthotic Technician - ORTHOTIC COMPOSITES

(2012-04 - 2014)

• Preparing materials for production
• Sewing
• Cleaning and preparing tools/products
• Preparing braces ready for production
• General tidying and office duties

Receptionist - REGENT SQUARE GROUP PRACTISE

(2005-04 - 2007)

• Operating the switchboard
• Booking appointments for patients
• Liaising with doctors and nurses
• Filing confidential patient information
• Updating private and confidential patient information and medical records onto computer databases and spreadsheets
• Coordinating with the local NHS trust to send out letters to patients for annual appointments: Cervical smears, Flu jabs, Asthma checks, Blood pressure checks, Blood test etc.
• Answering general enquiries
• Contacting patients regarding their medical records
• Conveying messages from doctors to patients
• Communicating emergency medical information to triage nurses
• Generating prescriptions for patients
• Dealing with patients and other services users at the main reception desk and on the telephone

Various Administration roles within different departments: HR, Environment, Health and Housing, Educational Services and Council House Reception - DONCASTER COUNCIL

(1999-09 - 2005)

• Filing, faxing, photocopying and general office maintenance
• Answering switchboard enquiries
• Helping service users face to face on the main reception counter
• Answering the telephone to all internal and external customers
• Managing office equipment and office stationary/stock for the whole department
• Updating office databases with confidential documents and information
• Helping to maintain recruitment processes
• Liaising with the local law court and education officers to send summonses to parents of school non-attendees
• Being part of base contact for Education welfare officers, schools, children, other educational departments and external organisations
• Processing invoices for payment for Environment, Health and Housing
• Maintaining expenditure/revenue for environmental services
• Uploading payment information and invoices onto databases and spreadsheets
• Liaising with colleague and other service users to enable payments to companies/departments for services
• Processing Housing Grant applications
• Accepting responsibility for Tenders being received
• Issuing electricity/water meter vouchers to service users

NVQ level 2 Play work

• NVQ level 2 children and young people in education - Goodrich primary school London (2016 - 2018)

RSA Stage 1 and 2 Typing and Office Applications

• Integrated Business Technology stage 1 and 2 - Doncaster College (2000 - 2002)

NVQ Level 2 and Level 3 Business Administration

• NVQ Level 3 Customer Care and NVQ Workshops
• Health and Safety workshops
• Educational workshops (updated Counci - Doncaster Council (1999 - 2005)

9 GCSE’s including Maths, English, Science, Art, Office Technology, Technology, Physical Education and French.

• Hall Cross Comprehensive School (1996 - 1999)